1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had a great stay at Rivendell, the bed was super comfortable, and we had a lovely bay window with 2 chairs overlooking the street which was an unexpected bonus. Breakfast is great, with several choices and really efficiently organised.
Negative section of review
It is a little uphill walk back to the accomodation from the harbour area but we usually enjoyed an ice cream on the walk up. The only thing that would make the rooms better is a little bar fridge to chill our water bottles and allow us to keep proper milk for our teas.
Positive section of review
Lovely room with everything you need, even a bathtub :) The staff is very nice and helpful. The restaurant is excellent. And there is a big car park which is a huge advantage !
Positive section of review
The location is 10/10 👍 the room was spotless and comfortable. Maria and Gary were friendly and welcoming.
Negative section of review
Facilities and location were perfect. Our only reservation was we felt we had to whisper - that is probably more a reflection of our personalities than anything negative about our reservation 🤔
Positive section of review
Rooms were fine for an overnight stay when needing to be close to the airport.
Negative section of review
Lack of parking facilities, took a while to find somewhere to park Restaurant on sight but only meals they do is a carvery. But there a couple of nice pub restaurants close by
Positive section of review
Lots of room. The whole house was very clean.
Negative section of review
As we was 2 families sharing. One of the bathrooms had a toilet and shower but no sink to wash your hands. The top floor had a really nice shower but no toilet on that floor.
Positive section of review
Room, breakfast and healthclub
Negative section of review
Room was too hot (it was a very hot day) when checking out I mentioned it and the receptionist said they have Dyson fans of you ask.
Positive section of review
Location and friendly staff
Negative section of review
Property is dated and could do with an overhaul.
Positive section of review
Lots of amenities
Negative section of review
Bedroom too hot. Duvet too heavy. Charging for car parking
Positive section of review
Spa was nice
Negative section of review
Was promised a 30% refund as our stay got cancelled first night and was put up in a different hotel which was cheaper than what we currently paid here. So inconvenience and difference was meant to be paid back within 15 days. Months later after numerous emails chasing still nothing
Positive section of review
Everything
Negative section of review
There was nothing I didnt like😃👍👏👏