How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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The Stratford Park Hotel & Golf Club
Stratford-upon-Avon, United Kingdom
Average review score: 8.1-
Positive section of review
They put in a room that smelled very very bad. They could not move me for one night- offered me a free drink to compensate. But moved me the next day to a better room. The rooms very not very clean .
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Negative section of review
Both rooms needed a deep clean. They could have offered me 1/2 the room rate for the night I had to stay in a smelly room!!
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The Luxury ApartmentAverage review score: 9
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Positive section of review
Awesome location in town but still quiet Amazing to have parking right by the front door Well equipped Nice pub opposite Would absolutely recommend
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Negative section of review
Nothing
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The Broughton Hotel by Greene King InnsAverage review score: 7.8
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Positive section of review
Excellent reception, very helpful welcoming staff in the hotel and restaurant. Breakfast good. Bed comfortable. Room clean. Good quality towels.
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Negative section of review
The bathroom needs to be replaced.
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Charming Studio Apartment in Historic BirminghamAverage review score: 7
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Positive section of review
Everything was good. It's a nice cosy place. Perfect for couples, a great area not far from attractions or central Birmingham
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Negative section of review
Nothing was bad
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Cosy & Modern 1 Bed Studio Apart-Hotel
Leamington Spa, United Kingdom
Average review score: 4.7-
Positive section of review
Not the part where the host doesn't answer your calls and booking.com doesn't respond to your messages regarding this
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Negative section of review
The part where the host doesn't answer your calls and booking.com doesn't respond to your messages regarding this
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The Majestic HotelAverage review score: 6.2
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Positive section of review
Upgraded from single room to double room with sea view.
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Negative section of review
The hotel is being renovated. The owners have just purchased the hotel and are trying to removate whilst accommodating guests. But they should start with the bathroom. All bathrooms are old and falling apart. Breakfast could do with options such as bran flakes cereal and porridge.
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Mercure Exeter Rougemont HotelAverage review score: 7.3
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Positive section of review
Was a wedding for my son so all went well.
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Leonardo Inn Aberdeen AirportAverage review score: 7.9
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Positive section of review
Comfortable, quiet and large room.
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Negative section of review
Wait time at the restaurant/bar was quite excessive. No room service available for food.
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Britannia International Hotel Canary WharfAverage review score: 5.7
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Positive section of review
The view from my room
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Negative section of review
I could change TV channel . Could be remote control not working?
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Stylish Spacious 1 Bedroom Apt At DealhouseAverage review score: 7.8
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Positive section of review
Nothing
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Negative section of review
The property is not wheelchair accessible as stated in the advertisement and I was told when contacting the property that none of their apartments are. There are at least 8 steps to get into the property and then a full flight of very steep and shallow stairs to get to the bedroom. I am disabled and after 2 hours of trying to get something sorted put following a 5 hour drive we ended up accepting the property but after a couple of hours left as there was just no way I could get to the bedroom. I contacted the property several times directly, as well as booking.com and it seems that neither cared that I was a disabled person who to all intents and purposes had nowhere to stay. In the end I had to pay to stay at alternative accommodation. The whole thing left me feeling degraded and not taken seriously. How can a property be so callous about disability? The property internally was nothing like the photos. There were areas on the worktop in the kitchen where the surface had been burnt through to the wood and the front chipped badly. Carpet strips were either non existent or not fixed down properly. 2 of the fridge door drawers were cracked, the internal door panel for the oven was detached and left in a kitchen cabinet. I could go on but I will leave it there. I contacted the property to advise them we had left within a few hours of accepting the room (which wasn't even ready for near on 2 hours after we arrived) and at this point, 3 days later, mo response has been received. I am disappointed that I can only attach 4 photos as this is not sufficient to show just how bad the property is.
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