1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Upgraded our room.very comfortable.good views.a big shout out for Fiona on reception.had a meal in restaurant really good menu food is excellent. breakfast was cooked fresh good selection.
Negative section of review
Everything was OK.
Positive section of review
Spotlessly clean and beautifully decorated. Owners went out of their way to do an early morning breakfast as we were leaving early to go on a long walk.
Negative section of review
Nothing
Positive section of review
location good, rooms ok but scruffy and not a cared-for or well managed operation
Negative section of review
food was apalling, customer service dreadful, just a low grade, scruffy place to be.....got money back for breakfast as so dreadful, but overall place is tired, poorly run and doesn't meet brand reputation
Positive section of review
Very up-to-date, very comfortable everything you need great value for money
Negative section of review
I can’t really complain about anything. You get more than what you pay for. That makes a change these days.
Houghton Conquest, United Kingdom
Positive section of review
Evening meal was really good, bar staff waitress excellent company
Negative section of review
Breakfast, content (even down to the taste of the coffee) was poor and there wasn't really any service to speak of
Positive section of review
Loved the period atmosphere of the main pub. My room was huge!
Negative section of review
Nothing, everything was fine. Cannot think of a legitimate complaint.
Positive section of review
Fantastic breakfast pancakes - set me up for the day!
Negative section of review
Not applicable
Positive section of review
They were lovely couple and the food was amazing
Negative section of review
There was nothing we didn't like
Positive section of review
Great hotel in a great location for the city
Negative section of review
Can be pricey
Positive section of review
Location and food
Negative section of review
Aggressively looking for payment for food & drinks tab. We would have had another drink had they not closed the tab. The staff also tried to overcharge us for food we didn’t have.