1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We booked a family room, the room was spacious enough for us and very clean. The staff at the swimming pool are lovely. And we enjoyed breakfast because there was plenty of choice. Thank you and hopefully we will be back again at some point.
Positive section of review
Excellent accommodation close to York city walls and the minster. Quick and easy check-in. Very clean and comfortable. Fully equipped kitchen. Clear instructions. Contacting the host by phone was easy.
Negative section of review
We checked in promptly because our travel time was quicker than expected. We parked right outside the property. We noticed that after 5pm the street was full and there was no parking available. Guests are advised to arrive promptly if parking is required. We had called ahead of check-in and given our car's registration number for the parking permit but this doesn't guarantee a space outside. It's an over-bathtub shower. No problem for us but might be an issue for an older or disabled person. These are minor points, overall our stay was superb!
Positive section of review
Great location, calm and peaceful. Booked on arrival day and got great price. Very happy
Negative section of review
Everything was great
Positive section of review
Friendly, welcoming, and the breakfast was excellent, especially the fried bread
Positive section of review
staff were really polite and breakfast was fresh with plenty of options
Negative section of review
room was comfortable but dark and was a little underwhelming for a 'boutique room'. tea and coffee was sparse.
Positive section of review
Really easy access. Good communication.
Negative section of review
It was unfortunate that the fridge freezer didn’t work. We did a big shop on the Friday and had to throw a lot of the food away as it had gone bad. One of the reasons we booked a house not a hotel was so we could cook.
Positive section of review
Room was ok!! location was good
Negative section of review
The bathroom particularly the shower needs attention good scrub and re siliconing..the lock on the room door was hanging off.
Positive section of review
Lovely spa, clean. Relaxing.
Negative section of review
The view from room is a car park which is a shame .
Positive section of review
I like the accessibility
Negative section of review
The noise but it's normal
Positive section of review
Nothing
Negative section of review
Every thing in their is bad