1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
(1) VERY FRIENDLY MANAGER. (2) Rooms 11 and 13 were ACTUALLY CHALETS. Very suitable for families of 4-5 members. (3) Near restsurants, grocery shop, etc. 1 minute walk from Cowley Road, which is littered with foreign cuisine restaurants, etc. (4) Very near High Street and City Centre -- walking distance. (5) Excellent value-for-money. Oxford city centre hotels are OUTRAGEOUSLY expensive. This hotel provided excellent value by Oxford standards.
Negative section of review
NO COMPLAINTS.
Positive section of review
The location is great, and the early check-in we requested went smoothly. Just what we needed for our trip, with great value for money. Definitely recommend, and would love to come back.
Negative section of review
Nothing, really.
Positive section of review
Beautiful location and restaurant/bar in walking distance
Negative section of review
Nothing really.
Positive section of review
Quiet and modern, fresh and airy, great restaurant on site.
Negative section of review
Didn’t like sliding door for bathroom with no lock and massive gap for others to see in when going toilet or showering. A slip mat needed for shower part of bath for extra safety would be ideal.
Positive section of review
Location was great staff great , breakfast was good ,
Negative section of review
The cups in the room were filthy. the curtains had holes in the carpet was full of hair, it was a cheap stay though for one night I wasn't expecting the hilton but clean cups at least in the room and a better job if hoovering the carpet , I was bit on my legs too but its a pet friendly hotel , possible flea bites .
Positive section of review
Reception staff and restaurant staff were all lovely.
Negative section of review
Food was great but a more varied menu would have been appreciated.
Positive section of review
Made me feel very welcome had my small dog
Negative section of review
Nothing
Newcastle upon Tyne, United Kingdom
Positive section of review
Location. Friendly staff.
Negative section of review
Looked tired. 'Superior' room was a joke. Literally handed water and some naff biscuits at reception as an 'upgrade' (actually an inconvenience as too much to carry with suitcase etc). Plumbing not great. Noisy loo and shower. Very overpriced for what it was.
Positive section of review
Room was ok
Negative section of review
I was given the incorrect code to the gate and couldn’t get out of the property on the day of my departure. I tried calling 2 different contact numbers several times without a response. It was after 6.30am so not an unreasonable time. I had a taxi driver waiting for me outside the gate. He was trying to help me. Eventually someone sleepily answered the phone and gave me the right code and I got out. By then my taxi meter was already up to 10 pounds. I’ve tried emailing the property since but have had no response.
Positive section of review
Nothing
Negative section of review
A building with scaffolding all over even door no lift 4 flights of stairs not told when booked 89yr and 90yr old could not get up no parking did not stay need refund terrible had to book somewhere else come from australia to England terrible 😑 no one there had to cheak in next door at pub if stayed