Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Mövenpick Hotel Jumeirah Beach
- “Friendly and professional staff. Any requested help comes really fast. Special thanks to Kawsar who cleaned our room on the 13th floor.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Golden Tulip Porto Vitória
- “Excelent Breakfast, very good.”
Canada

Canadas Best Value Inn & Suites-Castlegar
- “The staff were great. Very helpful.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Salvatore's Island House
- “We loved everything about staying at Salvatore’s house. Eleni was the most friendly and accommodating host we’ve met on this 3 month holiday. Location was absolutely perfect in the steps of little Venice and in the heart where restaurants and shops were. Amazing place.”
Indonesia

Kelingking Mesari Villa and Spa
- “We really had a beautiful and peaceful stay in this villa. It is just 5minutes walk from Kelingking beach point of view. It was perfect because we can watch the sunset everyday from there. The staff was always so nice and made everything possible for us.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Nihon Seinenkan Hotel
- “Amazing hotel!! Great location right next To baseball stadium and national stadium (where olympics were held) - we watched a baseball game from our room :-) short walk from subway station (5 mins) and same distance to trendy Jingumae area of Tokyo with lots of good restaurants and coffee places. Huge room - biggest during our trip. Great amenities - DHC products in bathroom.”
Malaysia

De Sky Suites KLCC Kuala Lumpur
- “location opposite of twin tower”
Netherlands

BnB 't Ambacht - Boutique Hotel
- “very very nice service from stuff. help a lot about the options in the area around. junnet is a full of helping. we will come again.”
Poland

Hotel H15 Luxury Palace
- “Everything. Spa is fantastic too.”
Portugal

Sintra Marmòris Camélia
- “Really cute and charmy room and building, excellent service, wonderful breakfast”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Ma Guesthouse Chiang Mai
- “I felt like a member of the family there, as if I were at home ❤️ This place made my stay even better, and I can't wait to come back again. I already miss Chiang Mai and especially this place”
Turkey

Orient Occident Hotel Istanbul, Autograph Collection
- “What an absolutely beautiful hotel! It is very conveniently located within walking distance of most tourist attractions. The breakfast was simply the best we have ever had at a hotel, with such a spectacular view! Special thanks to the team at the Roof Mezzepotamia restaurant (Fulya, Aram, Ōtepe, Enes and Fatih) for the friendly service. The reception staff went out of their way to assist us with any requests. Abrek Öce and Batikah Cicim were simply superstars. We thouroughly enjoyed our 5 day stay and would most certainly return when travelling to Istanbul!”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 148
Riva Boutique Hotel
Helensburgh, United Kingdom

Average review score: 8
- Positive section of review
  
  Super comfy bed and pillows Shower was fabulous and the toiletries were of good quality. Spotlessly clean Plenty tea and coffee in room Record player Fan Our dog was treated so well by staff and made very welcome Dinner was really good and reasonably priced Breakfast was satisfactory
- Negative section of review
  
  We had booked a dog friendly room was informed that a dog bed and bowl would be provided complimentary which wasn't provided. We did have our own blankets and bowl but would have been very inconvenient to those who may not have had. Room was too small for the 3 of us as our dog is large. This was also stated when booking we had a large dog. Room ideal for a small dog. We didn't ask to change rooms as we were there for only 2 nights but anything longer and we definitely would have had. At Breakfast on 1st morning simple problems. Not with food quality but service lacked ++ Nothing was replenished ie: food, cutlery etc felt like we hounded the staff as we had to keep asking for bits and pieces so we could actually eat breakfast. We unfortunately weren't the only 1s asking All was perfect on morning 2. Would absolutely stay again and I would ensure at check in a larger room
Reviewed: 11 June 2024 Stayed in June 2024

laura Ireland
From € 98
The Ormond At Tetbury
Tetbury, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Ideal location in this gorgeous Cotswold town. Staff were friendly and welcoming. Rooms are all individually decorated - and the beds were wonderfully comfortable. Also adored the courtyard garden.
- Negative section of review
  
  The food was overpriced in the restaurant.
Reviewed: 11 June 2024 Stayed in June 2024

Karen United Kingdom
From € 154
Uircheann Righ
Strontian, United Kingdom

Average review score: 10
- Positive section of review
  
  Beautiful place! Julie was a marvellous host with great knowledge of the area. Room was beautifully laid out, and breakfast was fantastic. Cant recommend it enough!
Reviewed: 11 June 2024 Stayed in June 2024

Leslie Australia
From € 107
The Halford Bridge Inn
Shipston on Stour, United Kingdom

Average review score: 7.8
- Positive section of review
  
  We liked everything about this hotel, from how polite and accommodating the staff are. The hotel is full of history. We will be happy to go back to this hotel
Reviewed: 11 June 2024 Stayed in June 2024

Elaine United Kingdom
From € 117
Castle Corrigs House
Newcastle, United Kingdom

Average review score: 9.3
- Positive section of review
  
  A nice room with a Mountain View. All one needs available in the room. Very approachable and accommodating host.
- Negative section of review
  
  The property is situated far away from the centre of the town which we di not mind, but somebody who doesn’t like to walk could have a different opinion.
Reviewed: 11 June 2024 Stayed in June 2024

Andrzej United Kingdom
From € 109
Swan's Nest Hotel
Stratford-upon-Avon, United Kingdom

Average review score: 8.5
- Positive section of review
  
  It was close to the centre and the staff were very nice and helpfull
- Negative section of review
  
  Bedrooms were quite old and gloomy
Reviewed: 11 June 2024 Stayed in June 2024

robert United Kingdom
From € 85
Crowne Plaza Leeds, an IHG Hotel
Leeds, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Location, room size and comfort, friendly staff
- Negative section of review
  
  The leisure facilities area smells of bad drainage which is not good at all The drinking water in the taps has a very strong taste
Reviewed: 11 June 2024 Stayed in June 2024

Janet United Kingdom
From € 85
The Market House
Reading, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Comfortable bed, nice bathroom,
- Negative section of review
  
  The stairway unpainted. No one on reception. The room was dingy, with no window to open..
Reviewed: 11 June 2024 Stayed in June 2024

Peter United Kingdom
From € 135
Merit Kensington Hotel
London, United Kingdom

Average review score: 8
- Positive section of review
  
  new and clean, friendly staff
- Negative section of review
  
  The room was very small
Reviewed: 11 June 2024 Stayed in June 2024

Mercedes Spain
From € 70
The Furness Railway Wetherspoon
Barrow in Furness, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Amazing rooms
- Negative section of review
  
  Nothing
Reviewed: 11 June 2024 Stayed in June 2024

Ben United Kingdom