Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Remal Hotel
- “Modern and the staff were really always please to help”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Pousada da Mangueira
- “It's a nice place to stay close to town. The hotel has all the facilities need for your stay.”
Canada

Tilby's Rainbow Cottage
- “Nice and cosy cottage with an excellent sea view and perfect equipment.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Folegandros residence/Karavostasi
- “Everything was amazing and I would totally recommend. The house has loads of space inside and out, the kitchen is well equipped and there’s a washing machine and small dishwasher. Upstairs is a great space with a large bed, loads of storage, modern bathroom and lovely balcony facing the harbour. There’s water, coffee and basic supplies provided, Efthymios picked up and dropped off for the ferry plus he helped arrange a hire car and provided maps and advice. The sea, port and shops are very close and Chora and beyond a short drive. All in all it was perfect and I loved my stay.”
Indonesia

Lumbung Bali Huts
- “Location and friendly staff”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

THE KNOT TOKYO Shinjuku
- “Clean and easy to access, couple of minutes walk to the station entrance. Bakery was busy every morning and very good for a quick bite and dash. Queen room was just big enough for 2 large suitcases. Happily stay here again. Water was refilled everyday.”
Malaysia

Hompton Hotel by the Beach
- “We loved everything about the hotel. They had the softest sheets and the fluffiest pillows. Very spacious bathroom. The living and dining area, which were separate from the bedroom, were well equipped. The suite also had a view of the beach that was simply breathtaking.”
Netherlands

Bed and Breakfast Villa Beldershoek
- “Everything was perfect. It may seem too vague, but it is true indeed. Very clean, cozy and well equipped. The bed was really comfortable. Bathroom and great shower. Nice view of gardens, and very good localization between Hengelo and Enschede (15 min from U. Twente). The host was great as well. It was lovely to spend some time there!”
Poland

Leonardo Royal Hotel Warsaw
- “I stayed for 3 nights and was out for a meeting on my last day of checkout, but I was late by 3 hours to reach hotel and finish all formalities. But the reception staff cooperated so well that they understood the genuinity of the problem and allowed me late check out till 3 PM without any charges.”
Portugal

Apartamento Bela Vista
- “Everything you needed was in this apartment It was very clean and modern”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Zenseana Resort & Spa - SHA Plus
- “Clean and humble employees”
Turkey

Costa Bodrum City
- “Very friendly family hotel with all the facilities. Bearkfast was very good”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £75
The Social Hub Glasgow
Glasgow, United Kingdom

Average review score: 9
- Positive section of review
  
  Really enjoyed my stay, the staff were great, modern rooms (with good coffee!) and the overall atmosphere and decor of the hotel was nice. Breakfast had a good selection of options incl. vegan. The location is also very handy, a short walk to the train stations, shops and restaurants. Will definitely be returning!
- Negative section of review
  
  Perhaps the only issue was that sometimes the doors made quite a loud noise when closing
Reviewed: 8 June 2024 Stayed in May 2024

Kreetta United Kingdom
From £55
The Swan Taphouse
Ironbridge, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Extremely friendly and helpful staff. Excellent breakfast. Quirky room with glass floor showing the 19th century limekilns under the building. Dinner was good and reasonably priced. Location excellent.
- Negative section of review
  
  Bathroom was tired and in need of an upgrade. No shower but shower attachment on the taps of the jacuzzi bath. Didn't use the jacuzzi bath as it didn't look particularly hygenic.
Reviewed: 7 June 2024 Stayed in June 2024

Helen United Kingdom
From £85
Lakeland Village
Newby Bridge, United Kingdom

Average review score: 9.2
- Positive section of review
  
  Spacious apartment with lovely view of the river. Comfy beds and plenty of kitchen equipment. Washing up liquid, kitchen roll, dishwasher tablets included. Easy to check in with lockbox
- Negative section of review
  
  We had to pay extra for cot and highchair
Reviewed: 7 June 2024 Stayed in June 2024

Victoria United Kingdom
From £68
Leonardo Hotel Cardiff
Cardiff, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Quiet room, good nights sleep. V comfy mattress ( but see below re pillow!) Good breakfast but poached eggs and veggie sausages would have been a nice addition
- Negative section of review
  
  My room was uncomfortably hot on arrival. I was able to sort this with the air con but I switched it off when I went to bed and the room became hot again during the night even with the windows open. Also, the pillows were too hard!
Reviewed: 8 June 2024 Stayed in June 2024

Vereena United Kingdom
From £200
Eastbrae Cottages & Lodges
Stromness, United Kingdom

Average review score: 9
- Positive section of review
  
  Warm and cosy, plenty of hot water, enough dish washer tabs and laundry liquid to last our stay (thank you).
- Negative section of review
  
  En suite bathroom had nowhere to hang towels or put toiletries. Resorted to drying towels in wardrobe. Wardrobe had no shelves so we didn’t unpack. Also, would have liked a few more mugs (loads of glasses though!) .
Reviewed: 7 June 2024 Stayed in June 2024

hopkins United Kingdom
From £80
The Townhouse Chester
Chester, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Spotlessly clean, Huge family room. I excellent facilities and helpful friendly staff.
Reviewed: 8 June 2024 Stayed in June 2024

Margaret United Kingdom
From £236
Luxury, Sleeps 6, City Centre
Belfast, United Kingdom

Average review score: 8.9
- Positive section of review
  
  There was lots of space and a bathroom for each bedroom
- Negative section of review
  
  Nothing except the entrance area
Reviewed: 7 June 2024 Stayed in June 2024

Andrea United Kingdom
From £79
Town House Apartments
Wakefield, United Kingdom

Average review score: 7.1
- Positive section of review
  
  The size and safe parking Value for money
- Negative section of review
  
  Basic directions to find room and parking What I need proprietor to understand is your customers don’t know anything about the place or location So please add as much information about street parking and the name of the accommodation .
Reviewed: 8 June 2024 Stayed in June 2024

Leon United Kingdom
From £125
The Runnymede on Thames
Egham, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Great atmosphere and friendly staff
- Negative section of review
  
  They had construction so pool was only open from Friday to Sunday and there was construction equipment on sight
Reviewed: 7 June 2024 Stayed in June 2024

suzanne Australia
From £152
City View Apartments
Birmingham, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Location and the staff Services
- Negative section of review
  
  Overall is very good,except for a few minor things which has been sorted immediately.
Reviewed: 8 June 2024 Stayed in June 2024

Prabhu Isle of Man