1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great facilities to be able to have our family breakfast before heading out for the day. Nice reasonably priced restaurant next door. Close to train station for access to central London in around 15 minutes. All 4 of us slept great in the comfortable beds and quiet rooms. Friendly check in and check out staff. Handy convenience store next door with long opening hours.
Negative section of review
Nothing
Positive section of review
I like that staff arebalways on hand if anything u needed speak to them about and the rooms are very cofartable and feel homely
Negative section of review
There was nothing what i did not like i enjoyed it all
Positive section of review
The room was beautiful and well fitted. The food in the restaurant was lovely and the architecture was amazing.
Negative section of review
The fact you can't put any charges on your room (first hotel ever where that happens)! It took over an hour to get 1 pizza via room service Two days in a row there was no toilet roll in the main gents toilets downstairs. Despite being reported to reception and the concierge this was nor rectified on either day even though on the second day there was a 2 hour gap between visits !
Positive section of review
Breakfast very good evening meal very good everything good ! Resulting in a lovely quiet break for us
Negative section of review
No complaints very enjoyable !
Positive section of review
Facilities additional to ensuite room included a well equipped kitchen and a dining area.
Positive section of review
A convenient place to stay. Free parking was good. Staf were helpful and informative.
Negative section of review
Bedroom was shabby and decor tired. Artex on the walls is very out dated. No loo roll holder and the bathroom taps were filthy on the underside. The zip together bed was uncomfortable and the pillows flat. There weren't any breakfast menus in the bedroom. Breakfast itself was Ok but quite small. There was only one other table occupied in the dining room but it still took the staff ages to serve us. The OJ ran out and was not replenished. It was also a very noisy start to the day due to the main road - maybe ask for a room on the back of the hotel.
Positive section of review
The place does have a nice feel, and all the basic covveniences are there.
Negative section of review
Room had not been cleaned when we arrived. Bedding had not been changed, and there were no new towels. It's as if the cleaner hadn't even been there. Luckily, we managed to find new linens and towels from a cupboard. Changed them ourselves and cleaned the place up a bit. Quite disappointing experience.
Positive section of review
Location and simplicity of checking in and out.
Negative section of review
Hygiene and furniture condition. Lack of proper light in bathroom. Unusable sofa, etc.
Positive section of review
Welcome, Location, Views, Room, Breakfast.
Negative section of review
Attic room, other wise excellent, resulted in a few head bumps, for me at 5'10"
Positive section of review
Emplacement Propreté
Negative section of review
Ras