1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location to the arena can not be faulted. We were back within 10 minutes of leaving the venue. The room was clean, the bed was comfortable, and the bathroom appears to be fairly new. However, the room we were in, room 1, is classed as a deluxe double. Well, it's a double, and that's all. Parking is a real issue as there's 3 bedrooms at the house but only 1 space and so it's first come, first served. There's a tv but no aerial. You can only watch iplayer, or youtube or itvx. Look, it did its job for one night at a concert, and we slept well, but it looks very much more like student digs than a luxury double bedroom. There's even a computer table and chair in the room. Free WiFi is a positive. The really big plus was the communication, loads of emails advising how to get there, how to get the keys, and so on. Even got a text early evening to make sure we got in OK. Nice touch.
Positive section of review
The property’s location is absolutely brilliant. It’s only a short walk to South Kensington Underground Station. There are plenty of good places to eat from high end to the local pub and more. We really liked to communal lounge and terrace. The rooms are also well appointed.
Negative section of review
Nothing
Positive section of review
This is a very good place for a one night stay close to the airport. 6 minutes walk to tram station. Breakfast available, free coffee and tea. Simple food and alcoholic beverage available. Room small but clever designed, good shower
Positive section of review
Graham is an absolute star Hes a brilliant Chef, the food was always excellent. Our waitress Mia was lovely nothing too much trouble..Many thanks to Graham for making our stay wonderful.
Negative section of review
Nothing to dislike.
Positive section of review
I wasn't expecting this much. It's really clean and the staff is friendly. It's now my favorite hotel. Thank you.
Positive section of review
The room was basic for the price, and the location wasn't far from where we were going.
Negative section of review
Paintwork grubby. Need thicker bedding or a spare blanket inthe room.
Positive section of review
Breakfast was very good
Negative section of review
Balcony not fit for purpose, room furnishings mismatched fitments need a good clean, decor in bathroom very poor, ie cracked tiles on floor poor shower.
Positive section of review
Breakfast was ok
Negative section of review
Lack of toast, lack of pot coffee on table
Positive section of review
A little gem!
Negative section of review
Nothing to report
Positive section of review
Location
Negative section of review
Nothing