1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Perfect location in centre of town . Easy easy check in and what a bonus an underground parking , very safe and only 5 pound for 24 hours . Room was lovely and the most comfy bed . Great place to stay for a day night in Darlington
Negative section of review
Zero
Positive section of review
Very good location, there is a grocery store nearby and the sea is in front of the house. Milk,coffee and tea were in our room and there was an electric kettle too.
Negative section of review
The bathroom didn't has a real door, we think it was a built-in wardrobe before, and the door of the wardrobe stayed, after it was rebuilt into a bathroom. It was inconvenient,because there was a gap between the door wings. Once, when we went to have breakfast, there were no room for us in the dining room ( =there were less chairs than guests)
Positive section of review
Cleanliness was perfect, the bed was immaculate and I had a sound nights sleep. Loved the digital access and controls, new experience but very easy to use.
Negative section of review
Not crazy about wet room set up, but it was fine for one night.
Positive section of review
It was clean and tidy bed was comfortable enough although it was two beds pushed together. The staff very inviting and friendly.
Negative section of review
In the reception there seemed to be lots of people who weren’t hotel guests and but were able to freely roam the hotel.
Positive section of review
Nice host, fantastic place. Contained a family of four. A few concerns but the host was so hands on. Will stay there again.
Positive section of review
Very close to Paddington Station, the room was not very big but serves its purpose by being very convenient.
Negative section of review
You would hear the trains from 6:00 am to 12:00 midnight, and given we were living on the basement floor, we could hear the trains go by.
Positive section of review
The staff were lovely. Couldn't fault any of them. Breakfast was divine and we will be back
Positive section of review
Everything well organised excellent facility’s
Negative section of review
Nothing bad all good
Positive section of review
Good location
Positive section of review
Location
Negative section of review
Poor host. Hot tub didn’t work. Steam room didn’t work. Complaint raised. Partial refund requested. No comms. Very disappointing. Sykes also didn’t assist. Shame on you.