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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Remal Hotel

    - “Modern and the staff were really always please to help”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Hotel Pousada da Mangueira

    - “It's a nice place to stay close to town. The hotel has all the facilities need for your stay.”

  • Tilby's Rainbow Cottage

    - “Nice and cosy cottage with an excellent sea view and perfect equipment.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Folegandros residence/Karavostasi

    - “Everything was amazing and I would totally recommend. The house has loads of space inside and out, the kitchen is well equipped and there’s a washing machine and small dishwasher. Upstairs is a great space with a large bed, loads of storage, modern bathroom and lovely balcony facing the harbour. There’s water, coffee and basic supplies provided, Efthymios picked up and dropped off for the ferry plus he helped arrange a hire car and provided maps and advice. The sea, port and shops are very close and Chora and beyond a short drive. All in all it was perfect and I loved my stay.”

  • Lumbung Bali Huts

    - “Location and friendly staff”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • THE KNOT TOKYO Shinjuku

    - “Clean and easy to access, couple of minutes walk to the station entrance. Bakery was busy every morning and very good for a quick bite and dash. Queen room was just big enough for 2 large suitcases. Happily stay here again. Water was refilled everyday.”

  • Hompton Hotel by the Beach

    - “We loved everything about the hotel. They had the softest sheets and the fluffiest pillows. Very spacious bathroom. The living and dining area, which were separate from the bedroom, were well equipped. The suite also had a view of the beach that was simply breathtaking.”

  • Bed and Breakfast Villa Beldershoek

    - “Everything was perfect. It may seem too vague, but it is true indeed. Very clean, cozy and well equipped. The bed was really comfortable. Bathroom and great shower. Nice view of gardens, and very good localization between Hengelo and Enschede (15 min from U. Twente). The host was great as well. It was lovely to spend some time there!”

  • Leonardo Royal Hotel Warsaw

    - “I stayed for 3 nights and was out for a meeting on my last day of checkout, but I was late by 3 hours to reach hotel and finish all formalities. But the reception staff cooperated so well that they understood the genuinity of the problem and allowed me late check out till 3 PM without any charges.”

  • Apartamento Bela Vista

    - “Everything you needed was in this apartment It was very clean and modern”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Zenseana Resort & Spa - SHA Plus

    - “Clean and humble employees”

  • Costa Bodrum City

    - “Very friendly family hotel with all the facilities. Bearkfast was very good”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • White's Row Resident

    London, United Kingdom

    Average review score: 6.5
    • Positive section of review

      The room that we stayed in was pleasant. The bathrooms are shared, but still quite clean. The room had everything we needed to stay for 3 days except a hair dryer. The WiFi worked great. The was an iron and board in the room, as well as cable extensions!

    • Negative section of review

      The fire detector outside the room needed a battery replacement so it beeped quite often and, although the owner did not fix this in the 3 days we were there, the door was sound-proof enough that it wasn't a problem. The shower fixture on the wall was broken and the stall was quite small but overall really clean and tidy. No soap or hair dryer was available at the property. The towels were slightly stained but clean and we were only provided one each (no hair towel)

    Reviewed: 8 June 2024 Stayed in May 2024
    Alice United Kingdom
  • City Centre One Bedroom Apartment Next to Station, Newly Renovated

    London, United Kingdom

    Average review score: 9.2
    • Positive section of review

      It was spotlessly clean and in a great location with easy access to the underground. The bed was very comfortable and the kitchen/ living room space was great. The sofa chairs were a great addition for the little ones.

    • Negative section of review

      It’s obviously very new and there were some small details that were missing that would add to the property. Access to the outdoor balcony or ability to open a window, tea towel to dry dishes and a lamp for the evening. Very minor details as the property was in great condition .

    Reviewed: 8 June 2024 Stayed in June 2024
    Leanne United Kingdom
  • The Grasmere Hotel

    Grasmere, United Kingdom

    Average review score: 9.1
    • Positive section of review

      Really lovely place, no complaints at all. The staff were really great and incredibly welcoming. But the real big hitter was the breakfast... absolutely top notch.

    Reviewed: 8 June 2024 Stayed in June 2024
    ShanePC United Kingdom
  • SmallBrook Cottage

    Broadway, United Kingdom

    Average review score: 9.3
    • Positive section of review

      Wonderful hosts. Nice room. Lovely 15 minute walk into Broadway. We stayed 2 nights but could have stayed for a week. Breakfast was excellent.

    Reviewed: 8 June 2024 Stayed in May 2024
    Trevor Australia
  • Pennyhill Park Hotel and Spa

    Bagshot, United Kingdom

    Average review score: 8.4
    • Positive section of review

      Spa and indoor pool are excellent as are the staff and the food.

    • Negative section of review

      There nothing really not to like. It’s a large complex and may cater for some corporate events but the look and feel is of a very high aspirational standard.

    Reviewed: 8 June 2024 Stayed in June 2024
    Tom United Kingdom
  • The Bank Hotel & Bistro

    Hastings, United Kingdom

    Average review score: 7.9
    • Positive section of review

      The bed was comfortable and the shower was hot.

    • Negative section of review

      The windows were old so let all the outside noise in..People in the room above mine were banging about during the night.

    Reviewed: 8 June 2024 Stayed in June 2024
    Pauline United Kingdom
  • Sonder The Voyage

    London, United Kingdom

    Average review score: 7.7
    • Positive section of review

      Clean. Quiet. Good location

    • Negative section of review

      The overhead shower did not work. It is annoying moving the coffee machine to accommodate plugs

    Reviewed: 8 June 2024 Stayed in June 2024
    Deborah United Kingdom
  • Best Western Exmouth Beach Hotel

    Exmouth, United Kingdom

    Average review score: 7.4
    • Positive section of review

      Situated conveniently.

    • Negative section of review

      Access to rooms complicated by a maze of narrow corridors and using fire doors. No drinking water bottles in the room. Has to be collected at the reception given on personal request. No cooler facilities in the room to store any milk and other items. An extra charge of £6.00 made for simply parking the car within the premises in the open!

    Reviewed: 8 June 2024 Stayed in June 2024
    Sinnadurai United Kingdom
  • Burnley North Oaks Hotel and Leisure Club

    Burnley, United Kingdom

    Average review score: 6.8
    • Positive section of review

      Clean and comfortable

    • Negative section of review

      Staff are rude and ignorant

    Reviewed: 8 June 2024 Stayed in May 2024
    Marie United Kingdom
  • Kelly Inn Billings

    Billings, United Kingdom

    Average review score: 7.9
    • Positive section of review

      Clean room

    • Negative section of review

      Beds were not comfortable and batthroom very small.

    Reviewed: 8 June 2024 Stayed in June 2024
    Brian United States