1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The property has everything we need. It is very clean, can tell the owner's attention to details and the care has not gone unnoticed. It is calm and relaxing. Would love to use the BBQ provided but was too tired after a long day. We have enjoyed our stay a lot!
Mossend, United Kingdom
Positive section of review
- Well located. Easy to find and access - Good supermarkets 5 minutes away - Good appliances - Nice expresso machine =) - Super clean
Negative section of review
- The internet was painfully slow - The upstairs neighbors were a bit noisy and we could hear them walking around late in the night - The beds are located right next to the main road which might be hard for people who find it hard to fall sleep
Positive section of review
Location was excellent. Staff very attentive especially Stewart, concierge. Rooms and services excellent with a Dream of a Spa.
Negative section of review
Nothing
Positive section of review
Nice and clean had to go up 2 flights stairs .bed wasnt best shower clean stuff for breakfast on halway fridge etc .cereal.
Negative section of review
Had to climb out window to balcony by step on a caravan step quite dangerarous really .nice views of beach .
Positive section of review
The motel is located in such a beautiful area. The staff are very friendly and the meals were delicious.
Positive section of review
Wonderful restaurant, great location, friendly staff. small but very functional and clean room
Positive section of review
For a Novotel very nice room with lot's of space
Negative section of review
N/A
Positive section of review
Warm clean and friendly staff, lovely breakfast
Negative section of review
Nothing
Positive section of review
View from the living room, convenient
Negative section of review
The towels in the bathroom had marks/stains on them, I know they had been washed but I wouldn't have put them out for my guests. There was very little loo roll, luckily we had some with us.
Positive section of review
Check in was fine
Negative section of review
Long story short - The keys didn’t work on the apartment door and so we had to sleep on the floor outside the apartment, it was borderline impossible to get hold of anyone on the phone numbers we were given to call, when a lock smith eventually turned up we had to attempt to go to sleep without a lock on the door, considering there was other people living in the other apartments this was highly unsafe. We were then asked to wait in the apartment for the locksmith to come or leave all our belongings in an unlocked apartment. We had many things booked as it was for a birthday so in the end we had to book another hotel - we haven’t been offered any form of refund for this situation all in all the worst experience I’ve had through booking.com