1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Brighton & Hove, United Kingdom
Positive section of review
Just a quick stay so no time to enjoy the room as much as I'd like but it was very easy process and the reception staff was super helpful. It was a last minute booking so the price was good deal for the room with a kitchen. Very clean and spacious and decor/interior was modern but not too boring.
Negative section of review
Would be good if there was parking available but it's understandable as it's the city centre so I parked not too far away. Price could be better as I am deal savvy. Otherwise, everything else was really great!
Positive section of review
Great location, the hotel is a beautiful example of victoriana architecture. A little quirky , which I like, stairs going in opposite directions, made it fun. The staff were helpful in recommending places to eat.
Positive section of review
When arriving at my stay, the reception staff were welcoming and friendly. The location of the hotel is great.
Negative section of review
When arriving at my stay, the reception staff were welcoming and friendly. however, when arriving in the room, there was still rubbish in the bathroom area and the tv was not working. the receptionist fixed this with batteries but this problem incurred during the night and morning. When i eventually had the energy to get up, there was no one on the reception as the tv had not been working all morning. i spoke to the on call team and the reception when i went down after my stay who informed me to contact booking.com
Positive section of review
Large open space. Close to village shop and pub. The owners were very welcoming and communicative.
Positive section of review
Couldn’t get much chance to swim in the pool as kiddy lessons and families watching all day
Negative section of review
Couldn’t get into the pool shame really
Positive section of review
Hotel was in a lovely building in the centre of town. Staff were very welcoming.
Negative section of review
No hot water on arrival or second day. TV remote didn't work. No view through window. Comments regarding lack of hot water and tv remote have been made before which indicates this is a recurring issue and not a 'one-off' as explained by the staff.
Positive section of review
Great character room were we ate afternoon tea. Over looking the lawn
Negative section of review
N/a
Positive section of review
The mobile check in- quick and easy
Negative section of review
N/A
Positive section of review
Clean and comfortable
Negative section of review
Beds need to be more sturdy
Positive section of review
Modern and clean