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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The apartment was relatively clean and freshly painted. Lots of the fixtures and fittings were new. There was a kettle, toaster, microwave, hob and oven and a washer/dryer. Bed was very soft but relatively comfortable. Bathroom was big and airy. Close to city centre, Cardiff Bay and Principlaity Stadium. Host contacted us on check in day. We were easily able to contact host when there was confusion with lock box code (my mistake).
Negative section of review
Certain areas were not as clean- dirty marks on some walls and doors and staining to curtains. Plates and cutlery were sparse and there was only one pan. One cupboard was stuffed with someone else's belongings. Shower cubicle was tiny. Communal areas were filled with cleaning products and the outside of the property was surrounded by rubbish, full bin bags and an old mattress. The area was very noisy as directly on a very busy road.
Positive section of review
Perfect location. Beautiful home. Stylish and spacious, cozy and chić.. very boutique. Next to beach, bars and restaurants. We went to a concert so it was close to the outdoor theatre. Host was brilliant We locked ourselves out the house! Host was so kind and sent us help immediately in a colleague to open door and collect our keys. Thank you so much
Positive section of review
The whole stay was faultless. The room was spotlessly clean and very well presented. The bed linen was immaculate. A continental style breakfast was provided which was more than sufficient- and included a small fridge, kettle, toaster and other provisions
Negative section of review
Nothing. My stay was perfect
Positive section of review
Location just right for us, close to ferry terminal, but far enough away to be nice and quiet. The overnight stay at Kings Knoll meant we could travel home in the daylight the next day instead of straight after the late ferry back from Colonsay.
Negative section of review
We found it a bit strange to not meet any reception staff, but it wasn't a problem. The bed wasn't the comfiest, but ok.
Positive section of review
Grand old building well maintained and in great grounds. Terrific buffet breakfast. The staff were professional and helpful.
Positive section of review
Cosy, quiet, great location. Comfy bed, great shower
Negative section of review
If I'm being really picky the air freshener in the hallway was a bit overpowering
Positive section of review
Friendly staff and excellent breakfast.
Negative section of review
Internet was very slow.
Positive section of review
Loved the size of the apartment
Negative section of review
Could be cleaner, could do with a a little TLC. Road very noisy.
Positive section of review
Fresh and cooked to order
Negative section of review
No chair in my room
Positive section of review
Location
Negative section of review
Room was not clean and smelt damp