1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Accommodation was really good; clean, comfortable and spacious. Very central to Windsor. Staff at Castle properties easy to contact and very helpful. There are 2 flights of stairs up to the property which may be difficult for some. Lacked a few kitchen essentials and no toiletries provided but supermarket just across the street. Would stay here again.
Negative section of review
The address for the property on the booking.com app was incorrect. Stated Windsor not Eton and postcode was not correct.
Greencastle, United Kingdom
Positive section of review
Lovely host who was quick to respond, and great facilities. A small food hamper was a nice welcome and there was an information pack on things to do in the area. The host is very knowledgeable and could advise us on ferry times, dry cleaner opening times, etc. The sheep in the field next to the house was a lovely countryside surprise
Negative section of review
Note the castle-esque photo on the accommodation page is *not* the accommodation itself, but a building in the landscape views from the property. May be obvious to some, maybe not to the last minute rushed booker!
Positive section of review
The property was beautifully decorated, it felt like a home away from home. It was comfortable, all commented how comfortable the beds were. Kitchen well equipped. Location was ideal, walking distance to town and many local sites and parks. We wished we had booked longer!
Negative section of review
It would be perfect to have a permit for the parking spaces directly outside the apartment for ease. Appreciate parking in Bath is near impossible! Felt nervous leaving our car out of sight but all was OK.
Positive section of review
We had a lovely stay....the room was great very clean and with a lovely ensuite bathroom. The property was beautiful and in a great location about a 15 min walk to Surbiton train station. Just perfect for our short stopover.
Negative section of review
Nothing to find fault all was really good.
Positive section of review
Grand building, spacious surroundings, good service, good food, reasonably-priced pub restaurant.
Negative section of review
It’s family friendly, fine by me, but not if you’re allergic to children.
Positive section of review
location, parking, light and airy, spacious . toiletries lovely
Negative section of review
floors not well cleaned, toilet flush handle broken upstairs , toilet seat seemed broken downstairs . write up said 2 doubles ( 1 being sofa bed ) and the sofa bed didn’t seem to be a double - we called to check this : if there was a different way of setting it up as not clear and . when made up it is more like a single , and we had 4 adults . if there is a different way to assemble instructions would be helpful.
Positive section of review
Location good ,rooms perfect with on sweet bathroom.
Positive section of review
Great location and staff are really helpful
Negative section of review
If there’s a business event on it’s quite intrusive to other hotel guests
Positive section of review
It was value for money for what you had
Negative section of review
Nothing
Positive section of review
Clean room and comfortable bed.
Negative section of review
Very run down and room was right next to lift.