1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I love many things about the hotel! 1) The price & convenience - it's reasonable for a one-night stay as I had an early morning flight to catch the next day. I took Flightline 703 bus from Slough train station and it drops me directly in front of the hotel for £0.10. I took the same bus to Heathrow Terminal 5 and it's only a 15mins ride and is on time and the frequency is good. 2) The cleanliness - the toilet and bathroom are well-cleaned including the kettle! 3) The staff - when I was checking in, there was a guest who came down with her kettle and requested for a change as the kettle was not up to her standard, the staff agreed to a replacement with no question asked and the staff (a young boy of Indian race if I got it correctly) is full smile! He is so friendly and helpful! Overall, the room is comfortable and my entire experience is superb. I will make this my default hotel every time I have an early flight to catch.
Negative section of review
I can't find any honestly. I did not use the WiFi because I have my own and I did not try the breakfast since I have a rather early flight to catch. If I really have to, I guess I can mention that there were 2 ironing boards in my room which I wasn't sure why and maybe it'd be great if I can have slightly more space for the tiny pantry as water tends to overflow as the kettle boils. Nevertheless, these are minor things, it didn't affect my experience at all!
Positive section of review
The property could do with modernisation, but is well maintained and has lots of character.
Negative section of review
Beds could be a bit more comfortable and would benefit from some modernisation.
Positive section of review
Tim the host is a star. So helpful and friendly. Couldn't do enough for his guests
Positive section of review
The landlord was really helpful and it was easy for the lads. They said it was great
Negative section of review
N/A
Positive section of review
Everything was perfect for a great night's stay. Will definitely be back. 😊
Negative section of review
Nothing. It was all great.
Stratford-upon-Avon, United Kingdom
Positive section of review
Amazing location with great views. Host was great at communicating.
Negative section of review
The garden was accessed through the bedroom, we had a different house to the one we thought we had booked.
Positive section of review
Lovely location and great to have a parking space right outside
Positive section of review
Friendly staff, good staff, spacious room and ensuite.
Negative section of review
Nothing we didn't like.
Barnard Castle, United Kingdom
Positive section of review
Beautiful building and lovely gardens
Negative section of review
The light above my side of the bed had no bulb in it and when we reported we’re told it doesn’t work and a bedside lamp would be provided. This never materialised so needed to use the main light to read. Another minor niggle was the waitresses,they were lovely and friendly but always called us “guys”, (we are a man and woman”. I don’t like this terminology at the best of times but certainly not in a 4 star hotel. Overall it was a lovely stay and I’m maybe being a little petty sorry.
Positive section of review
Breakfast
Negative section of review
Room was certainly not a 'deluxe double'. It was a tiny room in the basement with a window looking out into the laundry area! Have stayed here before in much better rooms.