How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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INNSiDE by Meliá Newcastle
Newcastle upon Tyne, United Kingdom
Average review score: 9.1-
Positive section of review
Loved the warm genuineness of the Reception staff and the Breakfast team. Love the river views - and that I can open the window! Love the different art on each floor lobby, too! Love that I can cast to the room TV - and the complimentary drinks in the mini-bar!
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Ebor HouseAverage review score: 9.4
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Positive section of review
Everything was ok but we did expect the rooms and showers to be cleaned also the beds to be made every day. With Angela & Alex being new to this kind of thing,there are things to learn. It must be said they were very good hosts.
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Negative section of review
As mentioned above just the odd thing.
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Oliver HotelAverage review score: 6.6
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Positive section of review
Excellent value for money. Great location! You can either walk to the main attractions or use the nearby metro station. Lovely staff, thank you for the early check-in, room upgrade and birthday surprise! We will certainly be back.
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Holiday Inn Liverpool City Centre, an IHG HotelAverage review score: 8.7
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Positive section of review
All of the staff we encountered were fabulous, they were all professional and very helpful. Leda on the front desk was exceptional, she was very approachable and able to help us with any queries we had.
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Negative section of review
The cost, we were charged a premium rate for a budget room. Our room was a small twin which smelt a little musty, we had to ask for additional heating as the room was cold and we were unable to adjust the air conditioning.At £280 a night we expected a much higher standard of room.
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The Ocean InnAverage review score: 6.1
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Positive section of review
Basic but clean and comfortable room. Close to bars and restaurants in Leith.
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Negative section of review
Thin walls and single glazed windows meant it was a bit noisy during the night
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The White House
Brighton & Hove, United Kingdom
Average review score: 8.8-
Positive section of review
Very responsive staff Clean
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Negative section of review
Lack of space (small rooms, cramped staircase) Street noise
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Tyr Graig CastleAverage review score: 8.6
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Positive section of review
Just awesome 👌
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Negative section of review
Nothing
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Heart of the City - FREE PARKINGAverage review score: 7.8
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Positive section of review
Location
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Negative section of review
It is advertised as FREE PARKING yet despite following the detailed instruction on how and where to park, including send my Reg and car make and model, I still received a Parking Charge Notice for having “no permit displayed” despite being told I wouldn’t need one. I challenged this with the property letting company, W B Property Management and gave them written consent to appeal it for me, however, I have just received a further demand from Minster Bay Watch who are demanding £155 or court action. Despite being told by W B Property Management that I would be informed of the progress of the appeal, I heard nothing and now they are not able to be contacted despite phone calls, messages and e-mails. Minster Bay Watch will not correspond with me at all just sending automated e-mail responses saying I am unable to appeal or correspond, pay the charge. I am disgusted with how this has been handled, to anyone who is thinking of booking here, don’t, avoid it like the plague.
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ibis budget Birmingham International Airport – NECAverage review score: 7.3
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Positive section of review
location
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Negative section of review
nothing
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Royal Lion HotelAverage review score: 5.7
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Positive section of review
Location
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Negative section of review
No seaview due to scaffolding
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