1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was excellent and easy to find after being sent photos. Parking was on the street but it was available and close by. Some provisions had been left for us which was appreciated.
Negative section of review
The front door lock was only just lockable...would have been easy to push open. Patio/balcony door lock was broken and therefore the property was insecure. We had to take all our valuables out each day as the balcony was easily climbable for a burglar. The large double bed was shocking. Literally springs were immediately below the sheet. The beds were clean though. One of 5 bulbs working in the bathroom.
Positive section of review
I told them I would arrive late, but when I arrived, the building was locked. No response to door bell, phone call and shouting. I had to stay elsewhere. Court case coming your way.
Negative section of review
Nothing.
Positive section of review
Breakfast not included Spacious room and bathroom Good location but £6 a day to park car which had to be moved by 9 am
Negative section of review
Unhappy that kettle and microwave located in wardrobe Chipped mug and out of date milk sachets Property looks shabby from outside
Positive section of review
Lovely view, room very nice, clean and gorgeous view from window. Food excellent and staff friendly and very helpful.
Negative section of review
Nothing
Positive section of review
My room was spacious. I liked the pool , although a little careworn it was warm and I used it twice over 3 days.
Negative section of review
The rooms are quite dated. I feel that it needs modernisation but realise that would take a lot of money and the price would go up.
Positive section of review
The original house and grounds were lovely and very close to Harry Potter studio tour.
Negative section of review
Hotel could have been more in touch with the house and the hotel reception should be in the main house as it has a wow factor when you walk in. Bedrooms were not big enough, there is a short walk to the bedrooms . If you are disabled, I did not see anything that was disabled friendly. Breakfast, unless you really like a cooked breakfast there was not a big choice.
Positive section of review
Loud techno music playing from Saturday afternoon until late at night
Negative section of review
Loud music Very tiny bathroom. Could not access toilet properly.
Positive section of review
Comfortable room.
Negative section of review
The dog friendly eating area was too far from the main dining room. Breakfast was cold by the time we got it back to the table and there was no table service for drinks for the evening meal. Appreciate some people don’t like dogs in the eating areas but we felt like lepers and an unwelcome nuisance.
Positive section of review
Comfortable bed
Negative section of review
£389 for a room scaffolding view frosties yoghurt biscuits for breakfast what a rip off Never again will I use booking.com