1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This annexe in Derby was perfect for me in every way and I wanted for nothing. Marcia is just lovely and cares greatly for the comfort of her guests; rarely have I stayed where such care and thought has been put into the accommodation. It is clean, warm and cosy, the bed is comfortable and there is a well appointed small kitchen with a microwave, fridge and dishwasher. This is great value for money as well as just being a great place to stay.
Negative section of review
Absolutely nothing
Positive section of review
I was able to check in early, and the room was warm and very comfortable. As the pub was closed the following day, breakfast was provided in a coolbag. It was very peaceful.
Negative section of review
The wifi didn't work at all - I couldn't see the network. I did speak to the owner about it when she delivered the breakfast and she said she'd check, however the network still wasn't visible and I never heard anything more about it. I would have loved to try the food, as several people had told me how good it is, however sadly the restaurant is closed on Mondays!
Positive section of review
An amazing experience and how all hotels/apartments should approach the area of customer experience.
Negative section of review
N/A
Saint Helier Jersey, United Kingdom
Positive section of review
bed was comfy and the room was cleaned and tidied every day, everyone was very friendly
Positive section of review
lovely room, really convenient for the Harry Potter studio tour
Negative section of review
unfortunately another guest had their TV on at 4am . I went to reception and was allocated another room which was excellent!
Positive section of review
Nice room and handy for the university. Had a car park.
Negative section of review
The food is a bit hit and miss.
Positive section of review
There was no breakfast served.
Negative section of review
Should have informed me that the wifi wasn't working. No one was available to talk to about the problems. My bedsheets had a woman's make-up on them. The gentleman who was around when I arrived at the hotel was in hurry and even forgot to give me key box code.
Saint Helier Jersey, United Kingdom
Positive section of review
Friendly Clean breakfast
Negative section of review
Too far from the bus station but that can’t be helped
Positive section of review
Proximity to town centre
Positive section of review
Close to the airport
Negative section of review
Very. Basic. And has such quite overpriced, even if it is close to the airport