1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The host was very helpful and responsive to our questions before we arrived and the cleaner, who was on site on arrival, was also very personable and helpful. The location is absolutely great, 5 minute walk to the Train station where Metropolitan line and some overground services are available and Harrow bus station is right there too.
Negative section of review
The apartment needs refurbishment. The general decor and the main bathroom are tired and need a freshen up. Also, the whole place needs a deep clean, there were cobwebs on the insides of the velux windows and in some of the corners of the ceilings. The outside of the apartment, in particular, needs to be completely cleaned up, powerwashed and painted. It was very offputting on arrival, to see the very messy and poor appearance outside.
Positive section of review
The small apartment was very well equipped with all the necessary things. I liked that the channels were working on the TV. The staff was friendly and helpful.sofa beds were amazing. kids used them and the bedding was clean.
Negative section of review
There is nothing to complain about.
Positive section of review
Room is clean. Looks elegant. The surrounding garden is very well maintained.
Negative section of review
The triple room is quite small. Water from the tap is yellowish. The owner should have told us when we checked in. Best if they could have given us a bottle of water (for those who are uncomfortable with the yellowish water for drinking). The instant water heater is a bit noisy.
Bourton on the Water, United Kingdom
Positive section of review
Gorgeous little hotel. Very clean. Fantastic breakfast. Wonderful staff!
Negative section of review
Nothing to say.
Positive section of review
Well equipped, very clean apartment. Perfectly placed near seafront.
Negative section of review
Wi-fi very poor.. Agent provided alternative network but no better.
Positive section of review
Close proximity to the port Quite neighbourhood
Negative section of review
Nothing to dislike Clean convenient and pleasant
Positive section of review
Lovely hotel location in a pretty village
Negative section of review
Bed was too short in length. Strange noise coming from the loft kept disturbing my sleep all night long. Sounded like hards wheels running over a wooden floor
Positive section of review
It was OK for what we needed
Negative section of review
The bed being so close to the wall. Food in pub was very good, staff helpful parking good.
Positive section of review
I did not like it at all.
Negative section of review
I was assigned a room at the end of the corridor. The smell in the corridor and living room is very pungent, like the smell left after fresh decoration. I had to open the windows all night to get some fresh air, but it still didn't help much. I can tolerate poor equipment such as no kettle, no hair dryer, etc., but I cannot understand and tolerate the unpleasant smell in the room. This was my worst experience so far and I regret choosing this hotel.
Positive section of review
Restaurant Pool
Negative section of review
Cleaning needs a little more attention Although the 2 lads on Friday morning were very helpful and went the extra mile to help with a couple of little things…great work guys