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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Knaresborough Place has a a series of self-catering apartments hosted by a number of different companies. I have stayed at three different ones, since I periodically come to this part of town for work. The Cromwell was the best of the three I have used so far. It feels clean and modern, it is fairly quiet and everything worked smoothly. I was contacted directly (not via Booking.com) by an employee who confirmed that I had everything I needed and gave me contact details in case of emergency. This is not the type of service one usually gets in these self-catering places.
Positive section of review
It was a perfect location, not too far from the city centre. It was a quiet area and felt really safe for myself and my friends. Beds were comfy, bathrooms were spot on and very spacious in general for our group. The price for the weekend stay was a bargain. Highly recommend to anyone. Felt very homely also. Would love to come back there again.
Negative section of review
Nothing to complain! :)
Positive section of review
Great room and decoration, the hostel is very secure and made me feel safe. The showers and bathrooms were alright, cleaned daily, nothing to complain about. The location of the hostel, right out the Swiss Cottage station made it wonderful.
Negative section of review
The chests to store the luggage were a bit hard to access (under the bed, they made a little noise when opening, so not the best at night). Maybe one or two more hooks for jackets and towels would be amazing.
Positive section of review
Great communication from the host. Very secure. Very well appointed had everything you may need to make the stay enjoyable. Really was excellent
Negative section of review
Had to invite 2 friends for one night and that was under sufferance kidding Nothing not to like at all
Brighton & Hove, United Kingdom
Positive section of review
Location was okay. If not for the deposit refund issue taking so long the apartment otherwise was okay
Negative section of review
Management poor, I waited two weeks to get my deposit back after countless requests and contacting booking.com and paypal for my refund. When we came we noticed that the sofa bed was broken and one bedroom mattress had springs broken. The oven was really dirty. Garden area could have been tided up.
Positive section of review
staff were really pleasant and helpful. breakfast was amazing. beautiful building
Negative section of review
Apparently there was a problem with the Wi-Fi so we had no internet access and the tv didn’t work at all. We couldn’t even switch the tv on, it was if it was broken. The biggest problem for us was the water situation. We had a beautiful jacuzzi in the bathroom but were unable to use it as it was only running cold water. In order to get hot water from the sink tap we had to run the tap for about 10 minutes. We were told by staff that we could shower in another room if we wanted to.
Royal Wootton Bassett, United Kingdom
Positive section of review
The rooms where huge, clean and being on the ground floor was great.
Negative section of review
Nothing, everything was great, a little mix up with where to leave key on the morning of check out but nothing really.
Great Yarmouth, United Kingdom
Positive section of review
Great location looking out to the sea… nice breakfast, free parking
Negative section of review
Room was a bit small, corridors bit outdated and narrow!
Positive section of review
Friendly and complimentary coffee. Ironing board
Negative section of review
Expensive for fairly average hotel. Very noisy at night with pipes in walls difficult to sleep.
Positive section of review
The city
Negative section of review
The cost of living