1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
Excellent location for the train station and the Multi-storey car park, felt safe going to and from the car at night as the car park is adjacent to the hotel and well lit. The staff I spoke to were all nice especially the man at breakfast who got me a spoon for my hot chocolate, couldn’t have been more helpful, you need a spoon with a hot chocolate as they need extra stirring.
Negative section of review
Had to wait behind 3 people to check in at 11pm, it seemed to take forever and there were several other staff buzzing about, I’d have thought one of them could have helped with checking people in, they should train everyone up to help at check in.
Positive section of review
We have stayed at the White Horse Tavern before and the Host's are very friendly and always make you welcome.....Nice room and food in restaurant is very good.....we will stay again.
Negative section of review
I can not add to this....we were very satisfied ...Especially the cooked breakfast...and our evening meal was very good.
Positive section of review
The location was great but no info given on the inn’s biggest draw card - it’s intriguing history. The owner was present but didn’t appear interested in acknowledging or greeting guests.
Negative section of review
Poor and contradictory communication about checkin times - delayed our arrival to coincide with 5pm - the time we’d been given - to find sign on window that check in was 6pm. Far too late when one has been walking all day.
Newcastle upon Tyne, United Kingdom
Positive section of review
Will situated hotel, friendly staff, breakfast good. A lot of noise and music until the early hours of the morning coming from outside on Friday evening.
Negative section of review
Expensive to park, perhaps a discount for staying at the hotel
Positive section of review
Great location for the centre of ealing, good pub in itself and reasonable accommodation
Negative section of review
Nothing really all good 👍
Positive section of review
Great location. Room was clean, nice bed, hot shower
Negative section of review
A bit of road noise as our room was at the front but it wasn’t bad
Newcastle upon Tyne, United Kingdom
Positive section of review
Location very good, central.
Negative section of review
Bedroom was at the back of the hotel the view was pigeon poo light shaft. Bathroom two people couldn't pass each other.
Positive section of review
Everything was perfect
Negative section of review
Nothing
Positive section of review
Nice and clean
Negative section of review
The spa closed before I checked in, was unable to use the facility.
Positive section of review
Nothing
Negative section of review
Awful uncomfortable old beds , old fashioned hotel run down needs complete refurbishment, breakfast was barely average