1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We stayed one night before our flight. Staff were very friendly and helpful!! We made a reservation for dinner and it was great.
Negative section of review
Quite small rooms but it was fine.
Positive section of review
Location was perfect near train station and attractions. Good to be able to have coffee in the room. Shower was hot. Clean room.
Negative section of review
The bed and pillows were very uncomfortable. The blind did not block out the light on one side and then there was a green glow from a light outside the bathroom that was on constantly. The design of glass in shower was strange as it curves right where elbows go. Breakfast has great potential with lots of friendly signs to ask if you need croissant warming, soy milk, gluten free bread etc but no one around to ask, we - along with other guests had to walk over to entry desk and ask for items which we ended up getting, would be better if you open breakfast at 6am to have someone around to request inevitable breakfast items.
Positive section of review
The location of this place is fantastic, and my suite was spotlessly clean. This is one of my top destinations for relaxation.
Negative section of review
Nothing
Positive section of review
Superb location. Amazing views across the valley. Good level of equipment and facilities (pool/hot tub)
Negative section of review
Low ceiling on second bedroom/bathroom.
Positive section of review
Everything it was that good we are going again this weekend
Negative section of review
See above for your answer
Positive section of review
Off street parking was good, bed was comfortable.
Negative section of review
Nothing
Positive section of review
Nice and clean good location next to Westfield
Negative section of review
They didn’t accept US dollars They didn’t let me change my booking and I ended up paying for a second night at the hotel while I was away in Paris. That’s a waste of money
Positive section of review
Big room, well appointed, very comfortable
Brighton & Hove, United Kingdom
Positive section of review
Excelent service, Super location
Positive section of review
Central location
Negative section of review
Unfortunately it was I n a very poor state of repair and cleanliness. This includes: what appear to be fresh bloodstains on the walls; human matter and hair smeared on a wall; there was no mattress protector and the mattress and bed sheet - which was inappropriately sized was covered with hairs. The bathroom smelled strongly of mould and drains; the toilet seat was broken and there was a plastic bag floating In the toilet. In addition all the walls were badly marked, there were stains and a cigarette burn in the furniture. There was no way that we could stay there. I contacted the management team who were unable to assist as they only dealt with emergencies at that time (7pm when we arrived).and suggest that we contact you directly. It was by fit to stay in. We wasted a lot of time trying to g ti sort it out with the management team and then had to find new accommodation, effectively ruining our evening. We were given a full refund but that does not detract from an awful experience.