Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Royal Manor-Marina Diamond 2
- “Sea view was beautiful. Rooms very comfortable.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Sanare Hotel
- “Excelente custo beneficio. Simples mas comodo”
Canada

Gage Suites at UBC
- “Centrally located for UBC related activities, clean and well equipped.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Evans House II
- “Very unique loved the apartment.very well located and had everything we needed even ice in the freezer for drinks”
Indonesia

The Sebali Resort
- “We had a great time in Sebali Resort our room was very pretty and everyone was super friendly. We went to the spa, practiced yoga with Putu (he is a great instructor) and had a couple of dinners at the hotel. We enjoyed everything a lot. The nature surrounding the hotel is stunning.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Odysis Suites Osaka Airport Hotel
- “It was clean and a really nice property. The rooms were spacious. Very convenient location and amazing staff”
Malaysia

The RuMa Hotel and Residences
- “Everything! Nothing to dislike it was all fabulous. Will stay again for sure.”
Netherlands

Cozy Cottage
- “Great place to stay near Utrecht. Hosts were super nice upon arrival even if we were a little earlier and the place is really nice. It was clean, with a private bathroom and a small kitchen. Not in the center of the city but it is easy to get there with bikes (we had our own but the house has some guests can use).”
Poland

Rezydencja Skibówki
- “Excellent communication with the host. Apartment was clean and included all necessary amenities. Perfect location for going hiking and only 5mins away from centre by bus. Host also offered a jacuzzi for us at no extra cost, which was very welcomed after a whole day of hiking! Willing to come back in the future.”
Portugal

Best Western Hotel Dom Bernardo
- “Our flight was delayed and I was still able to check in at 02:00. Our room was clean and comfortable, the bathroom was excellent.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Hotel Verdigris
- “Great location for centre of Old Town Phuket. Breakfast great but a little disjointed, hot food came out in stages, tomatoes, then few minutes late bacon etc. Staff are amazing and beautiful hotel, will go again definitely. Cannot recommend this Hotel enough.”
Turkey

My Home Cappadocia Stone House
- “Very good accomodatiom”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From ₱ 5,486
Thistle London Heathrow Terminal 5
Hillingdon, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Reasonable price. Comfortable beds, clean room, bathroom functional with good water pressure. Staff friendly and helpful. Restaurant bar had a roof terrace to watch the planes at T5 with a bev. We dropped bags off at the hotel (15 mins free parking) then parked in T5 long stay car park (cheaper than hotel parking), a steady walk took 15 mins back to hotel. For the transfer in the morning there's a TFL bus service which stops around the corner but would take too long to get to T5 terminal. An uber would cost £20 ish. We took the Pods from the hotel car park (£8 pp, buy at reception desk) and was checking in at the flight desk within 10 mins of checking out the hotel. Also I've not been charged any ULEZ fees (2 weeks later), the hotel/T5 parking is supposedly *just* within the ULEZ.
- Negative section of review
  
  Rooms very cosy with 3 beds in, should be fine if theres only two. Had AC but windows dont open. Didn't have breakfast or restaurant food so cannot comment. Would recommend this option to anyone driving to Heathrow T5.
Reviewed: 26 May 2024 Stayed in May 2024

Matthew United Kingdom
From ₱ 3,632
Adamton Country House Hotel
Prestwick, United Kingdom

Average review score: 5.5
- Positive section of review
  
  I had asked for a room in the old part of the hotel and never received any discrepancies so thought that everything was ok. Was willing to pay the upgrade on arrival but was told it was all booked out for tours! I used to work in hotels and know tours pay little money for DBB. The room I was allocated wasn’t fit for purpose. Complained with picture evidence and the staff agreed with me gave me a refund and I left
- Negative section of review
  
  Staff tried to help as best as they could. Had a member of housekeeping on reception who had been working 15+hours and a young boy who wasn’t to sure but wanted to try his hardest
Reviewed: 26 May 2024 Stayed in May 2024

Zoe United Kingdom
From ₱ 6,597
Delta Hotels by Marriott Tudor Park Country Club
Maidstone, United Kingdom

Average review score: 8
- Positive section of review
  
  The friendly staff especially on Breakfast service Are so lovely … always smiling & super helpful Always fresh food …. Good selection Super comfy beds & lovely linen Pick the courtyard terrace rooms … light bright & sunny ! Hotel is in a brilliant location for work etc
- Negative section of review
  
  Would love smaller coffee cups instead of giant mugs Berries & bigger fruit selection at breakfast inc Granola to go with Greek yogurt … Needs a friendly sign to say “ wait here to be seated “ So everyone knows what to do ! So much confusion with everyone
Reviewed: 26 May 2024 Stayed in May 2024

fairwayfields5 Australia
From ₱ 6,197
Alpha house
London, United Kingdom

Average review score: 7.9
- Positive section of review
  
  There was so many flies in our room it was actually disgusting. They were everywhere on the bed and around the room it was not sanitary and we didn’t end up staying at the property it was so bad. We got no response from the host they didn’t reply to our messages. Do not stay here
- Negative section of review
  
  So many flies, not nice. Shower was blocked and flooded everywhere.
Reviewed: 26 May 2024 Stayed in May 2024

Samantha United Kingdom
From ₱ 8,451
Native Manchester
Manchester, United Kingdom

Average review score: 8.9
- Positive section of review
  
  I love this place. Great design, friendly staff, central location, atmospheric bar. Serviced apartment feel gives you independence.
- Negative section of review
  
  Can sometime hear noises from other rooms.
Reviewed: 26 May 2024 Stayed in April 2024

Jonathan United Kingdom
From ₱ 8,451
Native Manchester
Manchester, United Kingdom

Average review score: 8.9
- Positive section of review
  
  I love this place. Great design, friendly staff, central location, atmospheric bar. Serviced apartment feel gives you independence.
- Negative section of review
  
  Can sometime hear noises from other rooms.
Reviewed: 26 May 2024 Stayed in February 2024

Jonathan United Kingdom
From ₱ 8,451
Native Manchester
Manchester, United Kingdom

Average review score: 8.9
- Positive section of review
  
  I love this place. Great design, friendly staff, central location, atmospheric bar. Serviced apartment feel gives you independence.
- Negative section of review
  
  Can sometime hear noises from other rooms.
Reviewed: 26 May 2024 Stayed in April 2024

Jonathan United Kingdom
From ₱ 8,451
Native Manchester
Manchester, United Kingdom

Average review score: 8.9
- Positive section of review
  
  I love this place. Great design, friendly staff, central location, atmospheric bar. Serviced apartment feel gives you independence.
- Negative section of review
  
  Can sometime hear noises from other rooms.
Reviewed: 26 May 2024 Stayed in May 2024

Jonathan United Kingdom
From ₱ 5,856
ibis budget Manchester Airport
Hale, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Very close to terminal 2. Clean and surprisingly quiet. Can make use of the bar and restaurant in the Holiday Inn next door.
- Negative section of review
  
  The check in was shambolic and my payment for car parking did not make it on to my account. Then when checking out, I had to assert that I had paid for car parking and was left concerned I may be charged £65 parking fine (it appears I was not).
Reviewed: 26 May 2024 Stayed in May 2024

Martin Australia
From ₱ 22,276
Charming cosy cottage, Gairloch
Gairloch, United Kingdom

No reviews yet
- Positive section of review
  
  Clean cosy house. Happy to return.
Reviewed: 26 May 2024 Stayed in April 2024

David Australia