Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Armani Hotel Dubai, Burj Khalifa
- “The best experience ever definitely coming Back”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Tabas - Renata Edifício - Vila Buarque
- “Perfect, high variety. Very healthy breakfast. Staff was very friendly and helpful”
Canada

White House
- “The house is stunning, very high quality finishing, nice neighbourhood, the host is super friendly and helpful! Would love to stay here again :)”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Piraeus City Hotel
- “Rooms were beautiful and comfortable. Staff very friendly and helpful.”
Indonesia

Interconnection Hostel
- “It’s so close to the airport”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Hotel Sting
- “This place was great! Affordable and they give you so much - a massive bathtub for two, huge comfy bed, all the amenities you could ask for and more, so many perks. The receptionist was lovely. Very glad we stayed here, one of the loveliest hotels we've stayed in. Conveniently located in Asakusa, you're never far from anything, Senso-ji just nearby and quick transport into the city centre.”
Malaysia

Flora by Crossroads Hotel
- “Easy access to public transport, near KL. The staffs was very friendly, easy check in and check out process and had a very decent stay.”
Netherlands

Grand Canal Boutique Hotel
- “Friendly staff was most helpful.Loved the apples and snacks with fantastic coffee.It was such a treat.”
Poland

Luciano Old Town - City center, Patio & Parking
- “Amazing location very spacious with great balcony and huge TV.”
Portugal

Faro Clara Suites
- “Great position free parking 5 min walk away nice & modern”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Copacabana Jomtien Beach Condo 中天海滩寇芭酒店公寓
- “its a brand new high rise condo with an amazing view. Right at the beach and next to the nightmarket and many bars and restaurants. The owner is very helpfull and reacts almost ommediatley if you have questions. Smooth check inn and very good instructions”
Turkey

Jasmin Elite Residence & SPA
- “The place was fantastic. Great, huge breakfast. Spotlessly clean. Very kind and welcoming staff, who completely doted on our 9 month old daughter. The location on the quieter end of Gumbet was fine and only a small hike over the hill to a lovely swimming spot that looked into the castle. The pools and the spa were an added bonus. Would highly recommend”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From KRW 256,211
Francis Hotel Bath
Bath, United Kingdom

Average review score: 8.4
- Positive section of review
  
  The room was an excellent size and well-appointed. Everywhere was very clean, and the staff were polite, friendly and helpful. The location is excellent for walking to all parts of the city centre.
- Negative section of review
  
  Honestly, nothing. It did take 20 minutes to get a poached egg at breakfast, but that is the only thing we can think of!.
Reviewed: 13 June 2024 Stayed in June 2024

Malcolm United Kingdom
From KRW 220,871
Lyon’s Robin Hood Rhyl caravan sbw
Rhyl, United Kingdom

Average review score: 8
- Positive section of review
  
  I like the fact that it got things on-site like a little shop ect that was quite convenient and friendly Overall not a bad site👍🏻
- Negative section of review
  
  Felt that a welcomed park would have been a good idea and TV remote in the bedroom doesn't work and instructions how to work the shower cause if you've never been in a caravan before you aren't gonna have a clue how it works to get hot water ect.
Reviewed: 13 June 2024 Stayed in June 2024

Johanna United Kingdom
From KRW 189,243
The Bull
Gerrards Cross, United Kingdom

Average review score: 8.3
- Positive section of review
  
  The room was spacious and comfortable. Breakfast was good. Parking on site and in close proximity to a railway station.
- Negative section of review
  
  Nothing
Reviewed: 13 June 2024 Stayed in May 2024

William United Kingdom
From KRW 132,523
Rose Terrace
London, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Very clean and well arranged Warm house Clean room Clean bathroom and toilet Access was simple Hotel standard 🫡🧡✌️👌👍
- Negative section of review
  
  The shower Not easily regulated I almost got burnt with the hot water The lower part of the bed 🛌 needs fixing
Reviewed: 13 June 2024 Stayed in May 2024

Stephanie United Kingdom
From KRW 132,523
Beachy Rise
Eastbourne, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Very clean and tidy room. Lovely breakfast. Perfect hosts.
- Negative section of review
  
  Nothing.
Reviewed: 13 June 2024 Stayed in June 2024

Michael United Kingdom
From KRW 108,139
Central Spacious 1 Bed Luxury AP
Birmingham, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Very comfortable nights stay, nice and clean
- Negative section of review
  
  Checking in was a hassle. Upon booking I received a message stating the check in instructions would be sent the day before check in. The day before and I received nothing so I contacted the hosts who then advised instructions would be sent on the day of the booking. On the day of check in I did receive the check in instructions which stated: "Provide the cashier with the collection code that was sent to you in a separate message" There was no separate message so again I had to contact the hosts who then replied saying the code would be sent to me at the check in time 3pm. A level of flexibility if the apartment is ready would be appreciated - ie perhaps send the code an hour or so before check in so that the guests have everything they need in preparation instead of having to wait by a petrol station for a code to come through on booking.com. Either way clearer correct comms is needed to state when I will be getting what I need, rather than me having to chase. It also took us a little while to find the actual apartment as we had to go through an underground car park and it wasnt easily signposted (imo), so anything they could do to help in this regard would be appreciated - little map with arrows/pictures etc. Things that should be hopefully very simple to improve, otherwise good stay.
Reviewed: 13 June 2024 Stayed in June 2024

Tom United Kingdom
From KRW 106,018
Motel One Manchester-Royal Exchange
Manchester, United Kingdom

Average review score: 8.6
- Positive section of review
  
  We liked the design and location
- Negative section of review
  
  2 single beds pushed together we were expecting 1 large bed. The security were knocking on our door at 2am asking if someone was crying inside????? Obviously there wasn't!
Reviewed: 13 June 2024 Stayed in June 2024

williams United Kingdom
From KRW 176,697
The Kings Head Hotel
Ross on Wye, United Kingdom

Average review score: 8.5
- Positive section of review
  
  The age and quirks of the hotel
- Negative section of review
  
  Maybe the bathroom is a little tired
Reviewed: 13 June 2024 Stayed in June 2024

Sarah United Kingdom
From KRW 183,765
Hotel Rudyard
Leek, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Location great
- Negative section of review
  
  The evening meal was a bit disappointing. Could have been cooked better.
Reviewed: 13 June 2024 Stayed in May 2024

Richard United Kingdom