Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Burj Crown 2BR Apartment with Panoramic Burj Khalifa View
- “Perfect view and location”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Pequi hostel
- “Great location to explore everywhere in Floripa and close to supermarket, restaurants, bus station. Friendly staff who are happy to help with everything and create social events. Comfortable rooms, very clean, good facilities. Really enjoyed our stay!”
Canada

Fox Motor Inn
- “Everything was excellent. This is our favourite place to stay when our final destination is too far to drive in 1 day. We have stayed many times in the past and the experience is always great!”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Hotel Ideon
- “Location is amazing just 2 min walk to local beach and restaurants”
Indonesia

Khamara Nusa Penida
- “Exceptional, right on the beach. Excellent hospitality from all but especially from manager Agung. Restaurant offer lot of very delicious food for breakfast, lunch or diner. Rooms are clean with balcony or terrace and view on the beach and Bali. If no clouds you can see mountain Agung. All what you need is to come and enjoying. What you see on the picture, you get this and even more better is when you at beach and look around 360 degrees !!!”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Hotel Brighton City Osaka Kitahama
- “Very helpful staff, beautiful and comfortable room for the money”
Malaysia

乔治市世纪酒店 The Century Boutique Hotel George Town
- “the personal was super friendly, they give you a bottle of water and change your towels every day. the room is cosy and clean. the pool is a plus. the location is also really good, near everything by feet.”
Netherlands

Fletcher Hotel-Restaurant ByZoo Emmen
- “I stay often at the Fletcher and it is always an enjoyable stay. I can't fault it.”
Poland

Apartamenty Marco 3-Bis- Przy Dworcu-Stare Miasto-Super Wi Fi
- “Excellent location. Bus and railway stations are close. Supermarket is behind the corner. Walking distance to Old Town. Mall 300 m away. Fast WiFi. Good communication.”
Portugal

Village Aparthotel By BOA
- “The aparto accommodation was great. The location was convenient to be able to walk around the city, close to the Mercado do Bolhão and right by a metro station if needed. Though the checkin is self-completed there were some staff in the shop area (during working hours) to assist with anything if needed. Otherwise the communication before checkin with door codes, etc. was very easy and convenient. The aparto itself was comfortable, clean and quiet. We would recommend this to anyone wanting a nice aparto style accommodation in Porto with nice restaurants close by (for dine-in or takeaway).”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Siam Beach Resort Koh Kood
- “Lovely and quiet, you basically have your own beach! Great restaurant, managed to eat something different every night.”
Turkey

Istanbul Midpoint Hotel
- “Nice breakfast. Comfortable room. Lovely amenities. Plenty of water In room. Friendly staff.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From DKK 666
Perfect stay with Dallas Studio
Hayes, United Kingdom

Average review score: 8.1
- Positive section of review
  
  I don't know - I arrived at the property, which was located in a dimly lit road. I called the number of the property manager who was due to meet me between 10:00 and 11:00pm, however, they did not pick up or respond to texts or emails. I was unable to gain access to the property, and spent 20 minutes knocking and ringing the bell only to be greeted by another guest who had booked the property for the evening via Airbnb and would not grant me access (it's a 1 BR building). I eventually spoke to a Customer Service Rep at Booking.Com, but spent over an hour standing with all my valuables in an undesirable area, before eventually booking myself in to another property at my own expense (and additional taxi cost). The host eventually sent me an email the next morning, saying that the property wasn't double booked... but I was there, and she wasn't so I'm pretty confident it was. Zero apology, and I am yet to even receive a refund. Really unimpressed.
- Negative section of review
  
  Everything. Even the follow up to me not having access to a property I had paid for has been poor. The host eventually sent me an email the next morning, saying that the property wasn't double booked... but I was there, and she wasn't so I'm pretty confident it was. Zero apology, and I am yet to even receive a refund. Really unimpressed.
Reviewed: 28 May 2024 Stayed in May 2024

Ridha United States
From DKK 1,402
Royal National Hotel
London, United Kingdom

Average review score: 7.4
- Positive section of review
  
  We loved that the hotel was 2 minutes walk from Russell Square underground especially carrying cases. Also bus stopped directly outside. Room was lovely & clean, beds very comfortable (we had 3 single beds in ours) and new bathroom/shower facilities. Hotel met all our requirements for our stay including cleanliness, locality and cost. We will definitely stay here again.
- Negative section of review
  
  Our room was on the 2nd floor at the front of the hotel, if we had any complaints it would be the noise from the street & traffic through the night. Windows only single glazed by looks of it so noise maybe an issue for some.
Reviewed: 28 May 2024 Stayed in May 2024

Karen United Kingdom
From DKK 355
Adam Guest House
Leicester, United Kingdom

Average review score: 8.9
- Positive section of review
  
  The host was very friendly and welcoming. Bed very comfortable Decent size room , clean room , wardrobe and bedside cabinet bedside lite Nice shower and clean bathroom Towels supplied Nice house Tea and coffee supplied in kitchen 30 mins walk to city centre
- Negative section of review
  
  Nothing really
Reviewed: 28 May 2024 Stayed in May 2024

James United Kingdom
From DKK 2,598
The Annexe, Luxury Property with Hot Tub at Pitilie Pods
Aberfeldy, United Kingdom

Average review score: 9.7
- Positive section of review
  
  Really friendly host, very helpful communication prior to arrival and on site. Lovely location, spotless and incredible views.
- Negative section of review
  
  A shower curtain!
Reviewed: 28 May 2024 Stayed in May 2024

Dan United Kingdom
From DKK 3,344
Watford Large 5BR Home - Contractors & Families
Watford, United Kingdom

Average review score: 9.2
- Positive section of review
  
  Nice decor and furnishings good location shops and eating places and cheap parking across the road (£3 per day)
Reviewed: 28 May 2024 Stayed in May 2024

ian United Kingdom
From DKK 561
Mercure Shrewsbury Albrighton Hall Hotel & Spa
Shrewsbury, United Kingdom

Average review score: 7.5
- Positive section of review
  
  We went for a family wedding over the Bank holiday.. staff were very friendly and helpful.
Reviewed: 28 May 2024 Stayed in May 2024

Gilly United Kingdom
From DKK 631
Woodbury Park Hotel & Spa
Exeter, United Kingdom

Average review score: 8
- Positive section of review
  
  Good location, friendly staff and comfortable bar area.
- Negative section of review
  
  Bed was very hard (maybe offer a mattress topper) and our room was over the bar/kitchen area so noisy before 8am each morning. Also the WiFi was intermittent.
Reviewed: 28 May 2024 Stayed in May 2024

Kirsty United Kingdom
From DKK 568
Warbrook House Heritage Hotel
Hook, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Nice room and grounds.
- Negative section of review
  
  Thought the cost for my small dog to stay was a little steep at £20. Most hotels charge £10 per stay.
Reviewed: 28 May 2024 Stayed in May 2024

Talia United Kingdom
From DKK 789
Maesmawr Hall Hotel
Caersws, United Kingdom

Average review score: 8.6
- Positive section of review
  
  breakfast excellent.
- Negative section of review
  
  Room disappointing
Reviewed: 28 May 2024 Stayed in May 2024

Evans United Kingdom
From DKK 749
The Long House
Flax Bourton, United Kingdom

Average review score: 9.7
- Positive section of review
  
  Very cosy
- Negative section of review
  
  There was no microwave, or cooking appliances
Reviewed: 28 May 2024 Stayed in May 2024

Charman United Kingdom