1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The young men who served drinks at the bar, serve our dinner and assisted with breakfast were lovley. Breakfast was exceptional - plenty of variety and a good time frame.
Negative section of review
The woman who checked us in was less than friendly. Luckily the young men made up for this in their enthusiasm.
Stratford-upon-Avon, United Kingdom
Positive section of review
The keys were left in the door for us upon arrival. The host was at home in her residence.
Negative section of review
The clothes dryer did not work and we were no aware of this until after we had completed washing clothes.
Positive section of review
Lovely visit. Excellent breakfast, including gluten-free . Good location for the trams
Positive section of review
Right next to airport. Clean. Helpful, if inadequately prepared, staff.
Negative section of review
Lack of coordination among staff members,i.e., our dinner reservation didn’t make it from front desk to restaurant, shuttle service to airport was good in the end but did not function as expected regarding follow up for pickup, staff neglected to ask the right questions to keep things flowing smoothly. That being said, those who appeared to be staff management were very helpful. Many others appeared to be trainees and failed to ask the correct questions. BUT two of the staff members were wonderful!!!
Positive section of review
Staff were lovely and helpful. Location was good and beds were comfy.
Negative section of review
Rooms were dated and bathroom was old and in need of an upgrade.
Positive section of review
Great Location - walking distance from all the tourist attractions
Positive section of review
Short walk into the town, the place was just stunning.
Positive section of review
Location was really good. Near the tube and bus stops.
Negative section of review
No Elevator
Positive section of review
Cleanliness and friendly helpful host.
Positive section of review
Very clean and cozy place