1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Well appointed and clean room; we were on the top floor but the hotel felt quiet even on a Saturday night; easy check in process with ability to store bags prior to this, friendly staff in all interactions
Positive section of review
Very fully equipped, incredibly spacious, comfortable bedrooms with ample storage; good parking, close to seafront and shops.
Negative section of review
Bathroom a little cramped; would have benefited from handrail and bath mat; electric wash toilet was an unused gimmick. Proper recycling policy needs to be established : separate disposal of paper, bottles and rubbish needs to be negotiated with East Devon Council and current contractor. Throwing everything in the bin is no longer acceptable.
Positive section of review
The location was brilliant as just opposite the theatre. Liked the bar too.
Positive section of review
Lovely rooms and location. Staff very friendly and accommodating
Positive section of review
It was very well placed for the airport and train station.
Negative section of review
The staff were very busy so I had to wait a little while for my dinner to be ordered.
Positive section of review
breakfast excellent- all other meals very satisfying
Negative section of review
it was exactly what we wanted
Positive section of review
Clean and tidy and friendly reception staff
Negative section of review
Restaurant was cold and our food took over an hour to come out, the restaurant was quiet and we had no apology. The food was cold. And expensive. We would like some discount for the inconvenience, we wanted to use the pool but by the time we had eaten it was too late.
Positive section of review
Location for centre and work.
Negative section of review
Walls paper thin, could hear everything from nearby rooms. Also remember ridiculous amount of noise coming from floors above until very late at night. Breakfast poor, no tea bags and poor selection.
Positive section of review
Location and staff
Negative section of review
Nothing
Positive section of review
Staff very nice
Negative section of review
Nothing