Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Remal Hotel
- “Modern and the staff were really always please to help”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Pousada da Mangueira
- “It's a nice place to stay close to town. The hotel has all the facilities need for your stay.”
Canada

Tilby's Rainbow Cottage
- “Nice and cosy cottage with an excellent sea view and perfect equipment.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Folegandros residence/Karavostasi
- “Everything was amazing and I would totally recommend. The house has loads of space inside and out, the kitchen is well equipped and there’s a washing machine and small dishwasher. Upstairs is a great space with a large bed, loads of storage, modern bathroom and lovely balcony facing the harbour. There’s water, coffee and basic supplies provided, Efthymios picked up and dropped off for the ferry plus he helped arrange a hire car and provided maps and advice. The sea, port and shops are very close and Chora and beyond a short drive. All in all it was perfect and I loved my stay.”
Indonesia

Lumbung Bali Huts
- “Location and friendly staff”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

THE KNOT TOKYO Shinjuku
- “Clean and easy to access, couple of minutes walk to the station entrance. Bakery was busy every morning and very good for a quick bite and dash. Queen room was just big enough for 2 large suitcases. Happily stay here again. Water was refilled everyday.”
Malaysia

Hompton Hotel by the Beach
- “We loved everything about the hotel. They had the softest sheets and the fluffiest pillows. Very spacious bathroom. The living and dining area, which were separate from the bedroom, were well equipped. The suite also had a view of the beach that was simply breathtaking.”
Netherlands

Bed and Breakfast Villa Beldershoek
- “Everything was perfect. It may seem too vague, but it is true indeed. Very clean, cozy and well equipped. The bed was really comfortable. Bathroom and great shower. Nice view of gardens, and very good localization between Hengelo and Enschede (15 min from U. Twente). The host was great as well. It was lovely to spend some time there!”
Poland

Leonardo Royal Hotel Warsaw
- “I stayed for 3 nights and was out for a meeting on my last day of checkout, but I was late by 3 hours to reach hotel and finish all formalities. But the reception staff cooperated so well that they understood the genuinity of the problem and allowed me late check out till 3 PM without any charges.”
Portugal

Apartamento Bela Vista
- “Everything you needed was in this apartment It was very clean and modern”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Zenseana Resort & Spa - SHA Plus
- “Clean and humble employees”
Turkey

Costa Bodrum City
- “Very friendly family hotel with all the facilities. Bearkfast was very good”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From VND 3,249,668
Greencourt Loft - The Cotswold Way, Stroud
Stonehouse, United Kingdom

Average review score: 9.5
- Positive section of review
  
  The property was great. We had a lovely warm welcome. There is an exceptionally comfortable bed. It was really cosy. The kitchen functioned very well (there is just a combo microwave but this is clearly stated in the advert so wasn’t a problem). It was so nice to have a fridge you couldn’t hear all night. The view from the balcony was great of the setting sun. Provided breakfast was tasty.
- Negative section of review
  
  Need to watch your head (see photos of property) but this just a warning not a complaint.
Reviewed: 7 June 2024 Stayed in June 2024

Nicholas United Kingdom
From VND 2,924,701
Snowdonia Cottages
Conwy, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Everything was perfect. Everything you could need was in the cottage and the surroundings were so peaceful and relaxing. My favourite short break I've had and will be going back again .
Reviewed: 7 June 2024 Stayed in June 2024

Coopaman78 United Kingdom
From VND 5,661,733
Setch Barn
Masham, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Lovely clean airy building in great setting, tastefully decorated and furnished. Co-op next door.
- Negative section of review
  
  Some clarity about where to park would be helpful; various neighbours asked us to move further up or down (at all times immediately outside the building, not outside anyone else's property)...moved the 2 smallish cars 3 times altogether. The velux window over downstairs bedroom really needs a blind - very bright 4am onwards. The photo of outside area w bottle of wine in sunshine is misleading as no afternoon/evening sun in June. Someone must have been having breakfast wine....
Reviewed: 7 June 2024 Stayed in June 2024

Catharine United Kingdom
From VND 1,433,103
The Yorkshire Hotel
Harrogate, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Lovely location, nice room, very clean and friendly staff. Breakfast was also great, thanks!
- Negative section of review
  
  I hadn't realised parking was extra, but that's probably on me!
Reviewed: 7 June 2024 Stayed in June 2024

Hook United Kingdom
From VND 1,592,337
ibis Portsmouth
Portsmouth, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Room tiny.. one person would find it small.
- Negative section of review
  
  Room size
Reviewed: 7 June 2024 Stayed in June 2024

PATRICIA United Kingdom
From VND 3,217,171
NOVU Apartments Liverpool Waterfront
Liverpool, United Kingdom

Average review score: 7.4
- Positive section of review
  
  Great space, comfortable beds, amazing views.
- Negative section of review
  
  Few small issues, nothing to complain about
Reviewed: 7 June 2024 Stayed in June 2024

Matthew United Kingdom
From VND 4,062,084
Haven Hotel
Poole, United Kingdom

Average review score: 7.8
- Positive section of review
  
  Location fantastic Breakfast brilliant
- Negative section of review
  
  The price it’s really expensive. Some draws in the room to put underwear etc, would be a good move. The pool bar wasn’t open that was frustrating as my other half is sight impaired and we found it difficult to go all the way outside to the bar to be told we can’t serve you a drink but if you have food with it you can , not very good service , I had to go to the only bar you have in my swimming costume to get a drink , but disappointing as we paid nearly £1200 for 4 days to be told this . Key codes for everything , like a prison We were told we couldn’t buy a hot drink in the bar between 6 and 9.00 , despite us just paying £75.00 in your restaurant , which was great by the way, food really good , but the. Spoilt by bring told you can’t buy a hot drink , how mad is that .
Reviewed: 7 June 2024 Stayed in June 2024

Samantha United Kingdom
From VND 3,477,144
Thurnams House, Ground Floor Apt
Carlisle, United Kingdom

No reviews yet
- Positive section of review
  
  The location is very good and central.
- Negative section of review
  
  The property wasn’t clean enough for my like and the bed set had stain.
Reviewed: 7 June 2024 Stayed in June 2024

Darllen United Kingdom
From VND 2,599,734
The Stratford Park Hotel & Golf Club
Stratford-upon-Avon, United Kingdom

Average review score: 8
- Positive section of review
  
  Convenience. Comfort
- Negative section of review
  
  Roadworks ti gain entry
Reviewed: 7 June 2024 Stayed in June 2024

Victor United Kingdom
From VND 5,036,985
Sound of the Sea - Ilfracombe
Ilfracombe, United Kingdom

Average review score: 10
- Positive section of review
  
  Brilliant location
Reviewed: 7 June 2024 Stayed in June 2024

LISA United Kingdom