1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Bed sheets stained the bath was the wrong way round so whilst getting a shower you had to stand on the slope which made it very difficult to balance. I’d love to see the risk assessment for that along with accident stats strange.
Positive section of review
Lovely find, great rooms, comfortable beds, was very clean. Breakfast was delicious with lots of choice to choose from. Extra bonus a Whsmith outside to pop into for any extras.
Negative section of review
Personal thing I like to have a chain on my door especially at night but didnt ruin the stay at all.
Positive section of review
Very nice cosy apartment, complimentary tea and coffee and toiletries, clean and hygienic. It was spacious and the furnishings were gave it a nice feel.
Negative section of review
The smell in the corridor, the buzzing of the fridge/freezer and the heating not going full warm
Positive section of review
Quiet location, owners very nice and informative. Great breakfast using local ingredients, including fresh eggs from the owners' chickens .
Negative section of review
Nothing
Positive section of review
This is a very good hotel, and I have shared my experiences with my friends about the hotel. Generally speaking, everything is perfect.
Negative section of review
If you are a senior guy or a weak person, and you also bring heavy luggage, you need to let the hotel know, because there is no elevator/lift in the hotel. Otherwise, everything is good.
Positive section of review
Staff were very helpful, food was good and the locality excellent.
Negative section of review
The general condition of the hotel was dated, needs a major refurbishment. My room was very basic, with a missing toilet roll fixing and missing a decent chair to sit on. The bed not very comfortable, a little springy for my liking, the colour scheme while in keeping with the hotel colour was too dark but all things said, for a 2 night stay ,it was adequate.
Positive section of review
We enjoyed a very generous continental breakfast .
Negative section of review
There was nothing we did not like. Our host was friendly and made us very welcome.
Positive section of review
Good msnager responsive to your immediate needs
Negative section of review
Smoking occupants even when no smoking is displayed
Positive section of review
The host were extremely nice and helpful
Newcastle upon Tyne, United Kingdom
Positive section of review
Location
Negative section of review
Very tired, in dire need of a refurb.