1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room we were in was quite spacious and had comfortable beds. The location was great close to the train station that we needed ( St Pancras and Kings Cross-approx10 min walk) Had lockers you could hire to store your luggage in before and after checkout. We did have our special requirement meet to have all of our group together, so that was greatly appreciated 👏🏽
Negative section of review
The bathrooms could use a bit of work. There was a decent gap that you could see in and out of the doors when closed. As well as some locks were faulty Plus certain showers your clothes would get wet where you hanged them up Our room was also right outside the smoking area, so the room smelt of smoke.
Positive section of review
Beds were comfy, everything was good quality, low bed was great for toddler who had first night in a bed rather than a cot. Location was fabulous. Could walk to beach and train station with a toddler even when we forgot our buggy! Had an allocated parking space. Quiet location. Hosts were very helpful.
Negative section of review
Going home. Would highly recommend the place.
Positive section of review
Helpful staff at reception. Very good location. Comfortable beds and included mini fridge was a plus. Loved that bathroom window sills gave us additional counter space.
Negative section of review
Only one elevator which took a while to access and towel warmer was not working. Other than that, the stay was great.
Positive section of review
The location was brilliant ,so clean and a gorgeous room with a wonderfully comfortable bed.
Negative section of review
Nothing
Positive section of review
Front desk staff were very helpful.
Negative section of review
Room was small. Decor was very dated. Room smelt stale & musty. TV was ridiculously small. Lots of noise at night because of such creaky floors in the whole building. Breakfast staff were not very friendly. Breakfast was a very basic offering.
Positive section of review
Good location with cosy decoration
Negative section of review
Beds were a bit hard.
Positive section of review
The on site manager was superb
Positive section of review
Comfortable , good location
Negative section of review
Some staff very unhelpful bordering on rude. This did not dampen our stay. Good hotel
Sutton Coldfield, United Kingdom
Positive section of review
spacious room
Negative section of review
The Bass Thump from the wedding disco was unfortunate but unavoidable
Positive section of review
Not much
Negative section of review
It was dirty and smelled bad. Mould on the wall. There was building works outside my room so it was noisy.