1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We liked that the bed was big and you had the option to go to the bar next door that was attached to the hotel. A lot of the staff were lovely and helped out how they could with the issues we had.
Negative section of review
We didn't like how we were on the 4th floor because the lifts were extremely slow and the stair were huge, I have a disability so I had to frequently go back to the room to rest but the lifts took so long to arrive I may as well have taken the stairs. We had booked in for 3 nights and only ended up staying the 1, when we returned to the hotel that evening after being at the bar that was attached, I was stopped by security, I had my age questioned, if I was staying in the hotel, if I had a room key, I felt like I was about to be kicked out, they only stopped questioning me once I proved I had my room key and the booking was under my name. At 2 am we were woken up to someone aggressively banging on doors and shouting, I was so scared I had to call security and they arrived after 15 minutes. We got woken up again at 4am to the people in the room next door screaming and shouting at each other and I was again scared and tired and honestly if trains were running we would have left then and there, security didn't come up a 2nd time. After checking out early we only got a refund for 1 of the nights when we checked out before 10 and should have gotten 2 nights cost back.
Positive section of review
Showers very warm and clean ,free test and coffee all day ,i give 10 because off the price a paid ,the cheap hostel in UK ,I like too the safety of this hostel,I can recommend it .
Positive section of review
Very friendly and helpful staff, comfy bed, good facilities, lovely location, plenty of parking space outside
Negative section of review
The walls of the bathroom and the insides of the bedside chest of drawers could do with a clean
Positive section of review
Stunning location and beautiful period property in substantial grounds
Negative section of review
Slightly run down appearance - needs some redecoration and refurbishing
Positive section of review
Nice place to be. Host have been very helpfull.
Stansted Mountfitchet, United Kingdom
Positive section of review
Comfortable and so close to the airport.
Positive section of review
Breakfast was fantastic.
Negative section of review
Extra payment for parking
Positive section of review
Stunning and clean
Negative section of review
Nothing
Positive section of review
Both good
Negative section of review
Increased staffing , the team work hard and appear to be trying to do everything. Reception , bar , serving food etc . Lack of bodies the issue
Great Yarmouth, United Kingdom
Positive section of review
Location
Negative section of review
Over priced, I was charged over the price advertised on booking.com and no regular replacement cleaning service