1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Friendly staff and an excellent manager. Nothing was too much trouble. Room clean and tidy. Reception and dining room clean. Food was priced fairly and was ample. Breakfast was a winner. Reception manned 24/7 which was good to know. Great views out onto the river. Parking is excellent here.
Negative section of review
Heavy suitcase and no lift.
Positive section of review
Girl at reception was excellent. I got a parking space and easy access up the back stairs to bring our cases to the room. We even got a complementary welcome drink. The Pub was busy being a Market day with a good lively atmosphere and the staff were very quick and attentive.
Positive section of review
Comfortable and Excellent Location for Birmingham Airport only 5 minutes walk to Terminal
Negative section of review
Location to Airport
Positive section of review
The location was what was most important, and this was terrific.
Positive section of review
Great location, quiet neighbourhood, friendly and helpful host
Positive section of review
Breakfast and dinner meals were excellent.
Positive section of review
Very clean, close to O2, easy check out
Thornton Heath, United Kingdom
Positive section of review
Personalised entry to the room,
Negative section of review
Poor experience, Coat is Noisy, Things are not clean, felt hot in the room, I saw Big rat running in the room and hide somewhere.
Positive section of review
Location next time Terminal 4
Negative section of review
Next to Holiday Inn and the rooms are easily confused
Positive section of review
location, staff v good.
Negative section of review
Steps at entrance, not all superior sea view rooms have a balcony.