1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Easy check in. Everything we’ll sign posted. Good clean room with tea and coffee etc. booked breakfast as they suggested plenty of choices hot , cold etc etc. excellent view of animals to enjoy in restaurant, staff more than helpful. Dinner very expensive so gave it a miss so cannot comment on it. Room service is available. Being able to book experience in hotel and got to feed the giraffes was a lot cheaper than on line ! Check out was easy ask for a pass on leaving to get out the car park for free . Would definitely recommend and return in the future.
Negative section of review
Not being able to walk around to see the animals in the grounds same time as theme park open . We had to wait until evening when sadly most animals had been taken in for the night. No safe in room as stated or phone to contact reception as they suggest .
Stratford-upon-Avon, United Kingdom
Positive section of review
We had a lovely few days. Ana and Andre was so welcoming and so friendly. The breakfast was amazing with so much continental choice along with a fresh Cooked breakfast. We will definitely be back.
Negative section of review
Nothing.
Positive section of review
Stayed in the suite, a little tired and used, but overall comfortable. Extractor fan was full of dust and we did ask if housekeeping could clean it. Unfortunately this was never done.
Negative section of review
The suite needs a bit of TLC to bring it up to standards of other hotels we have stayed in. SPA very tired and definitely needs a revamp.
Positive section of review
Stayed one night for a work trip. Was perfect. Clean, comfy, good location, good price.
Positive section of review
Really quirky with outside pods for dining as well as lovely interior space
Negative section of review
I am not a fan of allowing dogs in dining areas although I appreciate it is advertised as dog friendly. I think a compromise would be to have some dedicated space where dogs are not allowed
Positive section of review
Very good location, 24 hour access and pub and restaurant next door.
Negative section of review
Not a big fan on carpets but they were clean enough
Woodham Ferrers, United Kingdom
Positive section of review
Easily located and situated Rooms clean
Negative section of review
Bit dated
Positive section of review
Nothing. Fleas it smelt
Negative section of review
Too much Please DO NOT STAY here!! Room disgraceful food HORRENDOUS
Chapel of Garioch, United Kingdom
Positive section of review
Great place fab location
Negative section of review
Nothing to dislike
Positive section of review
Food was great
Negative section of review
Nothing really