1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fantastic experience, staying in such an amazing old Inn. Loved seeing the seagull with her 3 chicks on the roof right outside the window of our double room. The single room was atmospheric, with its old black timbers.
Negative section of review
Nightmare driving round the inner ringroad 5 times, using Google maps, to try to find it. They could have given better instructions. The receptionist was friendly but there was no way to call her when she was not behind the desk. I had to wander around and one of the people drinking in the courtyard asked me if I needed help, then fetched her. I was asking for more milk as there were only 2 little cartons in our room. It could have been inconvenient having no electric sockets, eg for a phone charger. The light above the washbasin didn't work. MAIN PROBLEM - it was the most uncomfortable bed I've ever slept on. I like a firm bed, but I could feel all the mattress springs, like lying on a metal grid, plus a very uncomfortable little plastic rod was attached to the top of the mattress, just under my hips. If they can't afford new mattresses, surely they could at least provide a padded mattress cover.
Positive section of review
We loved absolutely everything about our stay. Flat is brand new and clean. Amazing views over London. Buses and metro station is minutes away. Staff was nice and helpful. We would stay here again.
Positive section of review
I didn't have much time in my room but it was all adequate and comfortable enough. Bar was good, friendly staff and responsive to my needs. Some of the staff were very helpful.
Negative section of review
I had to wait a long time for my room with line-ups. Can't really complain about that.
Positive section of review
Very clean, quick check in comfy beds. Very handy for airport just across the road.
Negative section of review
No hand towels in room hard to use bath towel on head. Menu basic and pricey.
Positive section of review
Friendly staff, clean throughout the hotel and a range of things to do
Negative section of review
Walls were not sound proof, could hear neighbours and residents easily
Positive section of review
The location and cleanness are of good report.
Negative section of review
The impatience of the staff when it comes to checking out. When checking-in I was quite patient and would not mind waiting for a couple of hours to get in.
Positive section of review
The staff were superb
Negative section of review
Nothing
Positive section of review
Exceptional cuisine.
Positive section of review
Bedroom was neat 👌
Positive section of review
Excellent.