How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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New Cavendish Street Serviced Apartments by StayPrimeAverage review score: 8
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Positive section of review
The location is great, the apartment has everything needed. Good to have the USB charging options, there are all amenities and apartment was clean. Instructions to get in were clear, and customer service was fast to reply. We didn't use the kitchen. There was a coffee machine and some coffee capsules.
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Negative section of review
Unfortunately it was very noisy, even early in the morning. It seems they were clearning the rooms or doing some works very close to our apartment, and you could hear everything. It would be good to do this later, since the check in is only at 15.00! Internet was very poor (we were on the ground floor), and the apartment was quite warm. Bed is really small for 2 people, and not very comfortable. No option to store the bags at check out, and too many messages and emails from the property, that makes it really hard to understand what is important and what is not.
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The National HotelAverage review score: 7.1
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Positive section of review
As a student of the university, this hotel is perfectly placed as near to the train station, the university itself, and the Main Street with shops. Breakfast was excellent with a good choice of food. Leia was excellent and is a credit to the hotel.
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Negative section of review
No water at all in our room (second floor) No night staff, waited at the bar for almost 45 minutes, pressed the bell repeatedly. Fire escape was used by people smoking. Two men shouting in foreign language outside my room at midnight, despite my do not disturb sign, and it turned out one of them was the night porter! Took a reservation for dinner in the hotel but when a tour bus arrived we were told that there wasn’t any room for us and we had to sit in the bar. We were offered a discount for our meal for this inconvenience but when the bill was paid, no discount had been applied.
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The Weatherdene
Great Yarmouth, United Kingdom
Average review score: 9.1-
Positive section of review
The property was safe and secure in a quiet location close to all amenities felt safe leaving with the ring door bell located on the property.also having a small fridge was really convenient.
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Negative section of review
We didn’t have access to clean mugs or tea and coffee which we had to buy
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Oatlands Park HotelAverage review score: 7.8
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Positive section of review
The reception staff were super helpful. The bar food was good quality and we had good service. Good shower. Comfortable bed.
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Negative section of review
The first room I was in (an upgrade to a deluxe double room) was spacious but on the ground floor (with torn window blinds and a bit of a smell) so I wanted to move to an upstairs room. I got taken around several rooms (mostly feature rooms as the hotel was really full) by the super helpful guy on reception. The first room would have been fine - a feature room - but the window blind wouldn't open and in fact the chain mechanism was broken (should have been picked up by housekeeping). So we explored a second room (1110) - a newly decorated feature room which was huge - so I took it. The guy left the master key and came back with my own key to the room. On his return I said there weren't any coat hangers so he said someone would bring some. I was meeting someone downstairs so when I returned, there were only some plastic bin bags outside the door. No coat hangers. There was also no suitcase stand. But I did have two ironing boards! The carpet was filthy by the door. Two of the plug sockets didn't work. There was bird lime all over the back of one of the chairs in the room. Really quite a poor state of things. Oh, and the aircon system was all in Polish! Needless to say it couldn't stay set to a temperature lower than 25 degrees so room was really hot overnight and because there was a balcony to the room, the windows didn't open so I had to have balcony doors open all night. Not ideal!! So despite a comfy bed, I didn't sleep much. I was only there for one night so didn't bother with getting someone up to sort it all out.
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The Boleyn HotelAverage review score: 8
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Positive section of review
staff very friendly and helpful. Hotel was clean. Location is great, as are the amenities.
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Negative section of review
Low amount of reception/bar staff.
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49 Cherry Park Chalet
Chapel Saint Leonards, United Kingdom
Average review score: 8.6-
Positive section of review
Good location and accommodation would have been good if it was clean.
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Leonardo Hotel SheffieldAverage review score: 8.4
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Positive section of review
Staff all very helpfull went above and beyond to help me .
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Negative section of review
Nothing
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Newton HallAverage review score: 8.2
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Positive section of review
The breakfast was excellent as was the staff.
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Negative section of review
There was no hot water on our last day. It was sorted fairly quickly.
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The Troll Cart Wetherspoon
Great Yarmouth, United Kingdom
Average review score: 8.7-
Positive section of review
Excellent location and great room..
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The Villa KensingtonAverage review score: 7.4
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Positive section of review
Friendly staff.
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Negative section of review
Room was comfortable but quite small.
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