1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Brighton & Hove, United Kingdom
Positive section of review
From the minute we arrived to the time we left, the staff were very friendly and helpful. They made us feel so welcome. We were given an upgrade to an ocean view room at a very reasonable rate. The restaurant for breakfast was exceptional, and we had drinks and light food at the bar. The bar staff were amazing. We felt very spoilt the whole time we were there.
Positive section of review
The room is very lovely, cozy and comfortable. We even had breakfast delivered to our room. Hosts are very kind and helpful.
Negative section of review
None
Positive section of review
Breakfast was very good ,the rooms were clean and comfortable and staff were exceptional .The location was ideal for us
Negative section of review
The walk from the carpark to reception was tiring, The slope on the ramp into the carpark was steep.
Stansted Mountfitchet, United Kingdom
Positive section of review
The room was clean and comfortable It also had ironing facilities which were handy after a flight.
Negative section of review
There was a repeated noise from a compressor or something that went of every 10 minutes or so
Positive section of review
Good breakfast, friendly,helpful staff, the room was clean and a comfy bed all good
Negative section of review
The only minor things the walls are not soundproof and the decor could do with a lick of paint.
Positive section of review
Location perfect, room great, and breakfast unbeatable
Negative section of review
nothing
Stratford-upon-Avon, United Kingdom
Positive section of review
The breakfast was OK, location was nice.
Negative section of review
Staff was very unhelpfull and rude. Pool and steam rooms were grubby. Room was a family room booked for 3, but there was only bedding for 2. It took over 4 hours and 3 requests to get extra bedding for our son. Very overpriced drinks, £21.00 for 2 drinks, we had just got back from a cruise and paid half of that amount.
Positive section of review
Breakfast was great, the room was clean
Negative section of review
one room had some stairs to climb
Positive section of review
Close to everything in London
Stansted Mountfitchet, United Kingdom
Positive section of review
Old hotel
Negative section of review
Old hotel