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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location. Layout. View. Good air-con. Bed - very comfortable. Concierge staff. Good lifts (even though one of the three was permanently out of action). View from the rooftop garden.
Negative section of review
Advertised as a luxurious apartment with a price to match, it was the exact opposite. Dirty floor, dirty table tops, dirty cutlery drawer, ice-choked freezer, poorly maintained with scuff marks on the walls and damage around a power point, very cluttered with cheap ornaments, paper flowers and plastic plants, poor quality furniture, cupboards full of old cardboard packaging, excess bedding and a fan, unnecessary furniture (2 chairs, a barstool, and a big floor lamp with no bulb), 4G wifi that was slow and unreliable (in London, a city where 5G wifi modems are available – I checked with Vodafone UK), one missing blind, another that unrolled with a crash, others with broken cords, one with no cord at all, a shower stall with no tiles on the floor just grey sealant and a door that didn’t seal and leaked water all over the bathroom, toilet flush hanging loose, and no folder with instructions for the appliances (had to get those from the web). The host, Saira, who was very apologetic for the apartment’s multiplicity of defects and deficiencies, did take away most of the clutter and the excess furniture but never managed to fix the blinds or the the toilet flush (and no, 8:30 at night two days before we left after our 3-week stay was not an acceptable time for the maintenance man to come round). And before anyone accuses me of exaggerating, the deficiencies I have listed are demonstrably true (as my legal friends like to say) and I have the photos to prove all of them. Sadly, I can only put up 4 of the 32 I took, but you’ll get the idea.
Positive section of review
Great location in a quiet village with an excellent pub. Friendly hosts and a comfortable room with en-suite facilities.
Negative section of review
N/a
Positive section of review
A lovely traditional country pub in a beautiful part of the country run by lovely, welcoming people at a great price !
Negative section of review
Nothing
Positive section of review
Room in modern wing recently decorated, modern bathroom, nice linen. Central core of buildings elegant
Negative section of review
Bedroom rather warm. Breakfast table in ‘overflow’ room seated next to propped- open Georgian window with very grubby/dirty windowsill , old coffee lid and discarded wine glass… ..told local manager.. Pool lacks sufficient seats with many families inside on Saturday afternoon. Quite expensive
Positive section of review
The location is very good ! The facilities were nice, the bed was very comfortable, the shower clean.
Negative section of review
We couldn’t turn on the AC when needed A lot of noise during the night. We hear the neighbors a lot
Positive section of review
Cleanliness. Easy for buses.
Negative section of review
Not enough information about Cardiff.
Derry Londonderry, United Kingdom
Positive section of review
Peacefull & friendly
Negative section of review
X
Positive section of review
Good size room
Negative section of review
Pillows were quite hard
Positive section of review
No breakfast
Negative section of review
Shower was ground floor n my room was on 6th floor tide stairs with luggages was disaster to bring them up then down with no elevator if you have back pain neck pain knee pain ankle pain spinal pain call 911 before you get to your rooms
Positive section of review
N/a
Negative section of review
Fans in bathrooms need sorting. No small plates kitchen Could not watch normal tv Manual of how things work would have been good. Bedroom and bathroom doors so annoying keep opening unless wedged. Door to balcony only 1 opened Table on balcony had to wedge paper under leg not to rock. Whole place looked tired. Saving grace view stunning so close to beach. 3 flights of stairs not so much.