1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is very conveniently located in the terminal which was perfect after a long flight from Australia.
Negative section of review
The size of the room was tiny compared to what we expected. For 220+ pounds it was extremely expensive for the size... reminded me of a smaller version of a university halls room.
Positive section of review
Staff so friendly they always ask how your day has been as they knew I was visiting family.
Negative section of review
Cannot think of anything
Positive section of review
Excellent hosts,couldn't do enough for us .breakfast was top notch .
Negative section of review
There wasn't anything to not like .
Positive section of review
Beds comfortable, nice towels , Bridge view rooms on floor one are ok
Negative section of review
Toilet stained - needs bleach, poor water pressure , drawers don’t open and close properly , terrible coffee in room , restaurant staff including maitre d have bored and unmotivated attitude to guests , upstairs bar has been closed ‘for refurbishment’ since Covid - bar in restaurant/ breakfast room has no atmosphere or comfort
Positive section of review
Very spacious apartment in a great location for the West End
Negative section of review
Nothing
Southend-on-Sea, United Kingdom
Positive section of review
Loved the staff and the location was right near my job
Brighton & Hove, United Kingdom
Positive section of review
Great location
Positive section of review
Location
Negative section of review
It’s not been cleaned thoroughly, a lot of essentials missing. Needs a deep clean and maintenance. Very noisy young people staying next door, staying up all night.
Positive section of review
Location
Negative section of review
Rooms tired and dated
Positive section of review
Nothing
Negative section of review
Narrow stair treads. With frayed and torn carpet, very dangerous. When I returned to the hotel at 530 Sunday evening the room had not been made up. I left the hotel and didn't stay the Sunday night