1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Large room Staff friendly (Hannah) Location Pet friendly
Negative section of review
Bathroom was a little dated
Positive section of review
Room was clean but very small with very poor lighting
Negative section of review
Room very small. Constant noise from building work adjacent. Extremely expensive for a very average hotel. Very poor lighting in room. Unfriendly unwelcoming reception staff.
Positive section of review
Apartmemt it self and Location is excellent.
Newcastle upon Tyne, United Kingdom
Positive section of review
Hotel was excellent. Has a great style.
Negative section of review
The room was a fantastic
Positive section of review
Pleasing atmosphere and aesthetics.
Positive section of review
Very clean and comfortable
Negative section of review
Nothing
Kirkby Lonsdale, United Kingdom
Positive section of review
Clean, quiet & quirky
Negative section of review
Limited space.
Positive section of review
Location great for us.
Negative section of review
The bedroom stunk! Room 348. We opened the windows on arrival as we were going out but when we came back it had made no difference. Smoky smell/ damp smell. Had a glass of red wine in the bar which was “off”. When we questioned it, we were told that the bottle had probably been open a week. We were then offered a taster of 2 other red wines, one was also undrinkable but the Malbec was ok. But we had already paid for the Rioja which my guess was more expensive. No price differential refund offered. Breakfast staff excellent- coffee not good; not was the cooked breakfast but adequate.
Positive section of review
Great service
Positive section of review
The view
Negative section of review
Stains on carpet and cushions in room 32