1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location, round the corner from EICC, walk into town and bus stop across the road and lots of good restaurants nearby. Loved staying in a a building with character rather than a soulless hotel room and it was great to have a microwave and sofa. Loved the artwork. Amazing bathroom and shower.really well stocked kitchen if you want to cook.
Negative section of review
If I had to find something. Pillows and quality of bedding. But I am being very very fussy saying that.
Positive section of review
Very clean and tastefully decorated, beautiful comfortable bedding, high quality toiletries provided. Food excellent.
Negative section of review
Nothing
Positive section of review
Very large room, good location close to sea front & excellent breakfast.
Negative section of review
Parking can be challenging as even with a permit, which the hotel provide, spaces are limited in local narrow streets. Hotel is spread over different buildings and the Strattons identity is lost making it diff to locate.
Positive section of review
The food, the staff, everything about our stay couldn’t of been better
Negative section of review
nothing
Positive section of review
Quirky historic round tower. Room very tasteful and comfy.
Negative section of review
Location - we’d had a long drive and wanted to go for a walk and stretch our legs but as you leave the property you are on an extremely busy road with little pedestrian access.
Positive section of review
House is lovely and spacious and location is great.
Negative section of review
We were there for two nights but could only use hot tub on second night as it wasn’t warm enough the first night. We climbed Ben Nevis but there wasn’t enough hot water for us all to shower when we came home. We could boost the hot water but was pretty uncomfortable having to wait an hour. Also there were ants which meant we had to through some food away. We complained afterwards but received no apology- disappointing as everything else was lovely.
Positive section of review
Location clean and welcoming 5* accommodation
Positive section of review
Location was good.
Negative section of review
Room was very stuffy.
Welwyn Garden City, United Kingdom
Positive section of review
Everything
Negative section of review
Room 2 wasn't good enough non light and fresh air and the design I preferred the previous ones.