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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Simply WOW 5* We had an exceptional stay at Blue Palms Hotel for our wedding anniversary. Mary and John were both exceptional hosts and couldn't do enough for us during our stay. We were upgraded to superior room free of charge and a bottle of prosecco delivered to our room for our anniversary. The hotel is beach front in great location no driving which was a God send. Bus stop walking distance to Poole. Room had everything to make our stay comfortable. It was so nice we stayed an extra night. The bed was so comfortable and hotel so peaceful. Thank you Mary and John We will definitely be back Mr & Mrs Carpenter
Negative section of review
The TV was abit temperamental and taps in sink just needs attention as not very powerful.
Positive section of review
Looks old and creepy from the outside but when you enter it looks lovely and clean. The room was very clean. We had a double & single bed in the room. Very comfy mattress. Shower nice and hot. Was very quiet until the morning!
Negative section of review
The bin/smoking ashtray outside of the entrance door was very off putting. The walk to our room (one of the furthest in the building) was so long! Corridor after corridor… The whole place smelt overwhelmingly like bleach. One corridor stank of weed. Our window overlooked a new build housing estate. Had to open window to air out the smell of the bleach but noise was bad. Good job we woke up at 7am as 7.30am the builders started up the machines and diggers. No prior warning of this. The pillows were as flat as a pancake! Very hard to sleep on. I had to use 4 and still wasn’t nice. No hooks in bathroom for towels, no hand towel provided. Square toilet, round seat! Toilet roll holder stand very rusty. Not a massive menu or child friendly at the bar, we went out for KFC instead. Wasn’t told about the gym (would have liked to use it!)
Lytham St Annes, United Kingdom
Positive section of review
Breakfast excellent. Chap serving with ginger hair really welcoming. Location great. Entertainment excellent
Negative section of review
Floor above Room was really creaky and noisy. Room too warm couldn't open windows no air or ventilation. Remote controls didn't work could not change channels
Positive section of review
That the staff gave us a front facing room over looking the river Mersey and the liver building
Negative section of review
Sign post to the hotel car park and more details where the hotel car park is as I parked in a NCP car park around the corner
Positive section of review
The location was good apart from was on the side of a noisy road.
Negative section of review
Dated furniture in room, very shabby needs an upgrade.
Positive section of review
Lovely room beautifully done out, clean. Cannot fault really.
Negative section of review
Broken glass and some litter nearby the property.
Positive section of review
VEDHA was very helpful and kind staff in reception 😊
Positive section of review
Staff was really friendly.
Positive section of review
Use of the laundry
Positive section of review
Lovely people.