1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A friendly member of staff greeted us outside the entrance and took us to the reception desk, which we appreciated. All the staff were friendly. Breakfast was delicious. Lovely fluffy pancakes.
Negative section of review
Suggest asking for an americano rather than a caffetiere as a much better coffee.
Positive section of review
1 example - I extended my stay by 2 days and had to change rooms. No less than 3 members of staff ensured I was able to do this seamlessly. Thanks to Cher, Jan and Martin.
Positive section of review
Property in a nice area, near to Anglican Cathedral. Well equipped property and decorated nicely. Garage an assert, but only for a smallish car. Outdoor space a bonus.
Negative section of review
Picking keys up from a local shop at 3pm. Keys weren't at the shop, had to make a phone call chasing them, keys not available until they finally arrived at 3.30pm very frustrating. Outside rubbish bins were full, so plastic sacks of rubbish were on the floor, which attracted the flies. No instructions to put bins out for collection on whatever days, looks like they have not been emptied for a long time!!
Positive section of review
Location, near the sea front and town centre,comfort of beds, very comfy sofas, lovely decoration and small comfy patio garden which got evening sun!
Negative section of review
Small shower downstairs but we were warned and it was clean and good decorgreat
Positive section of review
Hotel would be much more appealing if they offered a cooked breakfast. Continental breakfast is not good when you’re on holiday.
Negative section of review
No cooked breakfast .
Positive section of review
It was a lovely hotel, lovely friendly and helpful staff. The room was nice and big and really comfortable bed thank you.
Negative section of review
Nothing I didn't like.
Southend-on-Sea, United Kingdom
Positive section of review
Absolutely spotless couldn’t fault anything would deffo recommend to anyone thankyou
Negative section of review
Nothing
Positive section of review
Great hotel. Professional staff. Very welcoming Would recommend
Positive section of review
Lovely and clean, nice friendly hosts thank you x
Negative section of review
Could hear the trains running behind property but not the hosts fault just location
Positive section of review
The bathroom was beautiful, beds where comfy.
Negative section of review
When it got cold there was no heaters except a fan.