1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is brilliant, really close to the promenade, walking distance with a push chair. Beds are creaky but comfortable, duvet in the main bedroom is lovely. No noise on the street at all may here the odd car at night but that's it. Living room has TV and WiFi and is a nicely decorated room. This was a good priced place and you get what you pay for.
Negative section of review
Struggled to unlock the back door then when we could open it it then took a long time to lock it again. So didn't go out in the garden in the end which is a shame as it's a good size yard that gets a lot of sun. The lock needs replacing in my opinion.
Positive section of review
Loved that the sitting area downstairs was open 24/7 and we could get food/drinks anytime, nice breakfast. Nice big room for the 3 of us. Staff were very warm and helpful. Comfy beds! Downstairs sitting area was nicely decorated and very homey.
Negative section of review
The room smelled very strongly of cleaning product when we checked in -- so strong that I had to get some scented oil and reeds to counter it. Otherwise, everything great!
Positive section of review
Had stayed before...handy for return trip from Colchester. Breakfast was excellent, couldn't fault it. Had a little trouble with the shower but a member of staff came up and sorted it.
Negative section of review
Being in the same room again 🤣😂... Bed side lamp not working and pretty sure it was not working last time i stayed arpund 9 months ago.
Positive section of review
We loved our room sea view,we loved chatting to staff,and their helpful with everything,we spent our honeymoon at the grand and will return for our anniversary.thankyou to all the staff,
Negative section of review
We didn't have enough teabags ect, for a our last stay
Positive section of review
The feel of the area, how close it was to everything, the decor and overall theme
Negative section of review
No air con but a fan was provided. No hanging space for clothes.
Positive section of review
Clean throughout downstairs bar, entertainment facilities and staff top drawer.
Negative section of review
Rooms small but you get what it says on the tin
Positive section of review
Been before lovely place with swimming pool sauna gym
Negative section of review
Nothing I didn't like
Positive section of review
Very bright und friendly apartment.
Positive section of review
Clean and staff friendly
Negative section of review
Was the noisiest room I've ever stayed in. Continuous noise from outside the room. No soft closures on door outside our room kept getting banged
Positive section of review
The location
Negative section of review
They didn't provide the additional bed, but only a mattress !!