1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I'm a support worker for Marcia Binns who the booking was for, she was in need of some respite after having a difficult time with her health recently. The hotel was a relaxing place for her. Marcia doesn't eat very much but her appetite improved and ate a hearty breakfast each day. One evening Marcia wanted rice and korma but with the lack of Indian restaurants to eat in was disappointed that we couldn't get one, the receptionist over heard us talking about this and informed us that after speaking to chef, Marcia had her rice and curry sauce the very next evening. Thanks to the whole team making Marcia a happy lady.
Negative section of review
Maybe a space with entertainment on of an evening.
Positive section of review
Very luxurious. Very comfortable room. Plenty of parking. High standard in the restaurant.One of the best I have eaten in that was not a Michelin star.
Negative section of review
Light and heating controls much too complicated for an older demographic.
Positive section of review
Convenient for a stay the night before flying from Bristol airport. Great menu and food in restaurant comfortable room.
Negative section of review
No negatives
Brighton & Hove, United Kingdom
Positive section of review
Very friendly hosts who couldn’t have been more welcoming and kind.
Positive section of review
The hotel was lovely as were the friendly staff
Negative section of review
Not enough staff when checking in.
Positive section of review
The reception. The short walk to the seafront.
Negative section of review
There was no electrical output for a charger anyway near a very uncomfortable bed. The shower had little to no pressure. The bath had been painted and was peeling. Breakfast was poor quality. Decor and facilities were outdated and poor quality.
Positive section of review
Staff were fantastic, extremely clean hotel.
Negative section of review
The English breakfast was way too small, beans,1 sausage, 1 fried egg, 1 slice of bacon, 1 hash brown, 1 tomato and half a mushroom. I could have easily eaten 2 or three of each item. That's my only complaint.
Positive section of review
Lovely view, clean tidy room.
Negative section of review
Breakfast was appalling, one burnt sausage, small amount of beans cold, potato scone hard, mushrooms small amount and cold, chef should be sacked.
Positive section of review
I loved the massage
Negative section of review
Sauna is too small and the pool was too cold
Positive section of review
location
Negative section of review
just TOO small -- if you had to go to the toilet at night you'd have to wake your partner as the only way to the toilet is to climb over