Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

The Ritz-Carlton, Dubai
- “Everything was exceptional, customer service was on point and hotel is wonderful. I would like to return.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Vila dos Poetas - 02 quartos - GD
- “This accommodation is one of the best places I have ever stayed. It is directly on the river, and you have beautiful sunsets that you can enjoy while making a barbecue. Guilherme the host is superb and always helping if they are question or any problems arise. The breakfast is extremely good with a lot of options and they bring it to you whenever you like. I would have loved to stay even longer here. Thank you”
Canada

Tara Vista Inn
- “It was clean. We arrived late, and someone was waiting for us. Check-in was quick”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Diapori Suites Hotel
- “the service and the stuff were very good...the breakfast was amazing and we really enjoyed our stay there.the views and location was great.”
Indonesia

Lovina Beach Hotel
- “The hotel was fantastic. Free breakfast. Beach access. Friendly staff. Clean and comfortable room. I'm going to stay there again when I'm in the area.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Smart Stay SHIZUKU Shinagawa-Oimachi
- “I have stayed twice at this property once when I first arrived in Japan and once when I left. The staff is amazing, helpful and they answer to all your query. The property is spotless and the rooms are quiet. They provide all amenities for ladies. You have a onsen to enjoy and also a sauna. The lounge are has shelves of manga and you have of course TV. Absolutely recommended.”
Malaysia

LESTARI INN RESIDENCE
- “Spacious room and staff-friendly so helpful !”
Netherlands

Best Western Plus Grand Winston
- “It is what I would expect from a Best Western”
Poland

Art & Garden Residence
- “Good location for the old town. Extremely helpful receptionist, Mia. Comfortable bed, good sized room, shower easy to use, breakfast very varied in a calm restaurant. All together would thoroughly recommend.”
Portugal

Alojamento Amélie - Apartamento
- “We loved everything about the property. A lot of effort has gone into it and I really appreciated the cleanliness and the facilities: fully stocked kitchen, washer, awesome lighting options, 2 bathrooms, nearby parking and more! The location is within 5-10 mins of 2 large supermarkets, 5 minutes from a lovely green space, and the same for the historic centre. Tip: If you are struggling to get hot water from the bathroom tap adjoining the bedroom, simply turn the shower on for a few seconds and you will get hot water from the tap. We really enjoyed our stay. Amelie is a fantastic host. I don't think we have stayed anywhere better. Thank you so much.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Jurockotel
- “Clean, very nice staff, owner very friendly man! Staff was very friendly. I saw the reception lady really hard cleaning the bathroom, my compliments. I Will go back there next time”
Turkey

Adonis Hotel
- “I’m he whole experience was amazing the hotel staff are fantastic and nothing was too much trouble”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 33
The Kings Cross Hotel
Blackpool, United Kingdom

Average review score: 7.8
- Positive section of review
  
  I recently stayed at this hotel for my birthday, and it was a truly memorable experience. My husband coordinated with the hotel staff to decorate our room, and they did an amazing job. The decorations were beautiful and added a special touch to our celebration. The service throughout our stay was excellent. The staff were incredibly friendly and accommodating, always going out of their way to ensure we had everything we needed. Their attention to detail and genuine hospitality made us feel very welcome. Our room was comfortable and clean, and the overall atmosphere of the hotel was pleasant and relaxing. Additionally, the hotel was budget-friendly, offering great value for the quality of service and amenities provided. Overall, it was a wonderful stay, and I highly recommend this hotel for anyone looking for excellent service, friendly staff, and affordability.
- Negative section of review
  
  Our room was comfortable, though I did notice that the bed and duvet cover could have been cleaner. Additionally, the cleanliness of the toilet could be improved. These minor issues did not significantly affect our overall experience, but addressing them would enhance the stay for future guests.
Reviewed: 6 June 2024 Stayed in June 2024

JITHIN United Kingdom
From € 62
Holiday Inn Express Birmingham NEC, an IHG Hotel
Bickenhill, United Kingdom

Average review score: 8
- Positive section of review
  
  We have stayed with Holiday Inn Express a few times and they always meet our expectations. The amenities and service is always good. The location was perfect for our flight out. They are basic hotels, clean and good value.
- Negative section of review
  
  Good for a short stay only and the breakfast is basic
Reviewed: 6 June 2024 Stayed in May 2024

Jeffrey Australia
No1 Dalbeg, a Hebridean Escape and your Adventure.
Dalebeg, United Kingdom

Average review score: 9.3
- Positive section of review
  
  The property was amazing. We lacked nothing. The furnishings were exceptional, the beds, the sofas, the dining table and chairs. The views. A dream property in a dream location.
- Negative section of review
  
  Literally nothing.
Reviewed: 6 June 2024 Stayed in May 2024

Glenn United Kingdom
From € 100
The Z Hotel Trafalgar
London, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Staff was always there. It wasn't a auto mated like any other big hotels. Room very clean. Location spot on. We will book again. Thanks a lot.
- Negative section of review
  
  I like everything. Nothing to say 😔 bad about that hotel or staff. Best hotel for ever xx
Reviewed: 6 June 2024 Stayed in June 2024

Harini Abkhazia
From € 97
Clayton Hotel Manchester City Centre
Manchester, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Bd was comfy. Check in was easy and fast which was great after a lot of travelling.
- Negative section of review
  
  The tv streaming didn’t work, Netflix and chrome cast couldn’t work because the tv wasn’t connected to the internet, the random branded tv didn’t have settings. Reception said they would send someone but never did.
Reviewed: 6 June 2024 Stayed in June 2024

Erin Australia
From € 85
Damson Dene Hotel
Bowness-on-Windermere, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Loved the cabin and surroundings. Breakfast and evening meal were lovely.
- Negative section of review
  
  Main hotel was rather dated.
Reviewed: 6 June 2024 Stayed in May 2024

Lindsey United Kingdom
From € 46
Heathlands Hotel
Bournemouth, United Kingdom

Average review score: 6.1
- Positive section of review
  
  The sheets and towels were clean, nothing else, would not stay here again
- Negative section of review
  
  Extremely rude and disrespectful staff, noise late at night from staff
Reviewed: 6 June 2024 Stayed in June 2024

Mary United Kingdom
From € 79
The Northmore Arms
Throwleigh, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Tasty, generous meal. Rural location and helpful staff
- Negative section of review
  
  Bathroom needs updating, broken toilet seat. TV very small with old remote control
Reviewed: 6 June 2024 Stayed in June 2024

youde United Kingdom
From € 65
Sleeperz Hotel Cardiff
Cardiff, United Kingdom

Average review score: 8
- Positive section of review
  
  It’s close to the city centre.
- Negative section of review
  
  The room had no proper ventilation.
Reviewed: 6 June 2024 Stayed in June 2024

Khadiza United Kingdom
From € 93
Malmaison Manchester
Manchester, United Kingdom

Average review score: 8
- Positive section of review
  
  Convenient location.
- Negative section of review
  
  The place is a maze there’s no signs to tell you where the rooms are so it’s easy to get lost.
Reviewed: 6 June 2024 Stayed in May 2024

Erin Australia