1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Stratford-upon-Avon, United Kingdom
Positive section of review
The location of this property is excellent. A little misleading about parking -as we assumed it was on site however the parking permit allows you to park in certain streets which were about 6 min walk. The flat is modern and well equipped. The facilities good . The bedrooms let it down - beds were uncomfortable poor quality mattresses- and the bedding was poor quality old and needed ironing - and which is a shame as it let it down . We all slept on top of duvets and wrapped our towels around the pillows. There was hairs on some pillows - Skirting boards dusty Shower and bathroom silicone mouldy and cleaning and renewing . Stains on the sofa Due to the busy location it can be noisy with traffics and early morning deliveries.
Negative section of review
See above
Positive section of review
Convenience as we were flying in and out of Gatwick. Nice area, lovely walks in the countryside. They kindly arranged a taxi for us.
Negative section of review
Carrying luggage up and down the stairs. Staff helped carrying up though.
Positive section of review
Clean and tidy hotel in an excellent location. The staff were very friendly and helpful.
Negative section of review
Like all hotels in London and bit small and cramped but to be expected for the price paid.
Positive section of review
The caravan was spotless so clean and comfortable perfect for our little weekend away
Positive section of review
Great location Nice space Nice outside space Great communicator
Negative section of review
Kitchen and bathroom need of update Key pick up is quite a walk Chasing deposit still - frustration to have to pay this separately
Positive section of review
Flying from Terminal 4 so easy just to walk.
Positive section of review
Perfect location, nice hotel, friendly staff
Positive section of review
Location, high spec decor and well equipped
Negative section of review
No issue that property is dog friendly as was clearly stated however dog hairs were still evident especially on the stair case. I appreciate cleaning is done at speed on quick turn around but this would take 5 minutes also silver furnishings in bathroom not thoroughly cleaned(radiator and taps) only very minor issues and I only mention them as the decor was such high spec and so very well maintained that these small areas let the finish down slightly.
Positive section of review
Everything couldn't fault it
Positive section of review
Clean and tidy
Negative section of review
Scaffolding