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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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Positive section of review
The location was excellent. Close to great pubs and terrific French restaurant nearby. The property was very comfortable. Suited all our needs. Also easy to get to many areas of London very easily. Close to Underground. All in all an excellent stay. The hosts were particularly helpful and did everything to ensure an easy stay. Thank you
Positive section of review
Good b/fast—however didnt like the idea of loose cereal being left out overnight,just being covered over with cling film- this is not airtight Coffee & water pots never full & luke warm,milk jug rarely full,serving spoon left to use for cereal
Negative section of review
Hand rail to room 38 in bad condition - leading to getting splinters,moss everywhere,balcony & outdoor furniture covered in moss,bad condition,weeds 1m tall coming thro decking.Windows & door misted up so made viewing more difficult Bathroom—- expelair , small flush button not working, no toilet brush, toilet seat too small for pan so you had to sit on rim of pan Welcome non existent,bad service in restaurant,drinks menu out of date- drinks advertised hadnt been available for years.Food not served as ordered,so had to eat seperately whilst 2nd meal was cooked.Bar staff inattentive ,4 of them too busy chatting Bedside light had no bulb,when asked for replacement in morning was told it would be sorted.When it wasnt i was told the last occupants had reported the same thing, lack of bulb not the problem but wiring behind the wall, so potentially a dangerous situation.Also was unable to read in bed at night, overhead light shone straight into eyes as the lampshade was totally unsuitable
Positive section of review
We had an evening meal and it was fab and fresh produce and the breakfast was just as good and lots of choice. Toni & Paul and their family make you feel really welcome and nothing is too trouble. Great location if going on a cruise.
Positive section of review
Well appointed room, small but done well. Excellent breakfast. Good location within a short walk to town. Comfortable bed and quality bedding.
Negative section of review
It wasn't a problem during our stay because the weather was cool but the lack of air conditioning would have been a concern during warmer weather.
Positive section of review
Quiet convenient location although on the high street .Late check in. Helpful staff 24h.
Negative section of review
Bathroom outdated. Flasher slowly leaking all night so needs maintenance. Told staff but they said was ok. Anyway not too noisy. Shower was on the ceiling only so not so helpful .
Positive section of review
Hotel has had a recent refurbishment and is stunning inside and out.
Positive section of review
Food, beer & staff. Room was clean
Negative section of review
Showering in bath was dangerous, as base was very slippy. Outside Staircase to room was also a danger. Bed was too soft.
Positive section of review
Clean and modern well equipped
Negative section of review
Nothing
Positive section of review
Beds upstairs comfortable
Negative section of review
Sofa bed was awful. Hob was filthy, towels strewn across kitchen, bath dirty, no WiFi upstairs, tv stopped working, no parking. We asked for all 4 beds to be made up, but bedding for sofa bed was dispersed amongst all 3 bedrooms. A cigarette had been left on the shelf in the lounge. Holes in walls upstairs where I guess a tv was once mounted.
Positive section of review
Nothing
Negative section of review
The room smelt appalling and was very dirty.