1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We were greeted with a very warm welcome, all staff were very friendly and helpful. We had a double and single room which were very clean and comfortable with nice bathroom products, also provided in the room was water, tea & coffee. The bed was very comfortable. The breakfast was plentiful and tasty. The location was perfect for us to visit family and local tourist spots. Would highly recommend a stay at this pub hotel.
Negative section of review
N/A
Positive section of review
Fun and funky vibe! Very welcoming staff, very comfortable room. Great location in the heart of the gay village. Loads of good restaurants in the area and a short walk to the art gallery and the very cool old libraries.
Negative section of review
Noisy. The big tip off was that they provide complimentary ear plugs. If you're a light sleeper, this place is not for you. That said, the bed was so comfortable, we slept very well.
Positive section of review
The staffs were very nice and professional and the room was very clean. The hotel is situated in a very good location and there was parking
Negative section of review
The room was very small and old, I was expecting more modern interior , shower very small and also there was a very bad smell in the room
Positive section of review
Mac and Cath were so nice Great dinner, perfect breakfast. Wonderful place to stay
Positive section of review
It was cheap, had everything needed in the kitchen and was clean
Negative section of review
heater bedroom - not working light in living room - not working Shower rub seal broken - water leaking on the floor while showering No mirror in bathroom Toilet seat broken when arrived (not even attached to the toilet!), was replaced the following day but with cheap one which moves when seated so was not even fitted right no extractor fan in bathroom Crap Parking - 3 parking bays on the front for 6 apartments and car blocking the entrance to the back parking so you could not excess it After booking and paid on Booking.com they hit you with another £100 secure deposit which you have to pay otherwise they will not release the keys and when you pay that you have to use a link they send you (which didnt work) and give them more of personal information which includes a photo of your driving licence or passport as well as your email address which all has to be done on there own check in app but as the link does not work you cant do it and when you call them I spoke to a woman (3 times) complaining the link does not work and she kept on saying it does work even though i had send her the screenshot or the error code to show it was not work and all she kept on saying was I had to log in and complete the check in and give them all my personal information otherwise they will not release the keys and I could NOT cancel the booking and get refunded as again she just keep on saying it is our terms and conditions so the customer service a joke and it took hours before they send a new link which did work so i had no option but to complete the app and give them all my private details
Positive section of review
Very picturesque location and comfortable rooms.
Negative section of review
Communication regarding maid service could have been better.
Positive section of review
Convenient and friendly staff. Decent gym!
Positive section of review
Everything & breakfast was good
Negative section of review
Nothing
Positive section of review
Ideal being located above a pub
Negative section of review
Nothing really Was all good
Positive section of review
Good selection of Breakfast
Negative section of review
The steam and sauna was out of work and the pool was too much colorided