1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very nice quiet location, with the observatory onsite (which we did not know about until we arrived as had not booked on the hotels own website). Very good breakfast and evening meals and lots of room to sit and have a drink both inside and outside. Staff very attentive and friendly.
Negative section of review
We booked a ‘small’ double bedroom, which would have been a bit too small if staying more than two nights.
Positive section of review
Lovely clean comfortable modern hotel. With friendly staff. Within reach of local shops/pubs and not to far from Chester and the station. Breakfast was very nice too 😁
Positive section of review
Fabulous welcome and a stunning view. We had a huge room that was extremely comfortable. A beautiful traditional hotel .
Positive section of review
Great location, friendly and smiley staff, comfortable and quiet room. Will use again in the future
Positive section of review
Easy to locate and when there was a problem the team were very helpful on the phone.
Negative section of review
Toilet issues when trying to flush.
Positive section of review
The location .the staff. attention given to customers Generally felt well pleased
Negative section of review
No complaints.
Positive section of review
Riverside location Good breakfast with helpful staff
Negative section of review
Room was cramped at rear of hotel with side window looking over towards bins and utility area. Noise from kitchen extraction fans right outside window. Expensive for what it was. No option to change room as hotel full with a noisy wedding party
Positive section of review
Great location, beautiful view and lovely room!
Positive section of review
Excellent location, well run, clean
Positive section of review
Cheap
Negative section of review
The air conditioning wasn’t working. It was boiling hot in the room and there was a window that couldn’t be opened